What does a successful Intake Coordinator do at Fiserv?
As an Intake Coordinator, you will collaborate among multiple teams to execute policies and processes for portfolio execution across a $1B line of business within Output Solutions. You will oversee and prioritize over 2,000 projects, develop and provide key metrics, and contribute to the refinement of policies, ensuring the successful execution of investments across the plastics and print line of business.
What you will do:
- Collaborate with product owners, service teams, sales, technology owners, and business implementation teams to establish and prioritize investments, ensuring alignment with business objectives.
- Own the oversight, reporting, capacity, and prioritization of ongoing projects within the Output Solutions line of business, maintaining clear visibility and control over each project’s status.
- Develop and provide key metrics around processes and contribute to the ongoing refinement of policies and processes to enhance performance and efficiency.
- Integrate information between various tools to streamline operations, ensuring accurate and up-to-date data is available for decision-making.
- Conduct statistical analysis to derive insights and support data-driven decision-making processes.
- Ensure effective communication and collaboration across multiple teams to drive project success and organizational alignment.
- Respond flexibly to changing priorities and demands, demonstrating agility and adaptability in a dynamic work environment.
- Provide regular updates and reports to senior management, highlighting project progress, risks, and opportunities for improvement.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
What you will need to have:
- 2+ years of experience in statistical analysis using tools such as Office and Power BI.
- 2+ years of experience in portfolio management.
- 2+ years of an equivalent combination of educational background, related experience, and/or military experience.
What would be great to have:
- Proven ability to work in a fast-paced, ever-changing environment.
- Familiarity with plastics and print industry.
- Experience with project management tools and software.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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