About your role:
As a member of the mid-range operations and maintenance team for the Electronic Federal Tax Payment System (EFTPS), your primary responsibility is to ensure the continuous good health of the production EFTPS applications. You will work closely with the development team to manage fixes, design, and implement application build and deployment solutions. Your role is crucial in maintaining proper monitoring, scalability, and resiliency across all environments from test to production.
What you’ll do:
- Manage and participate in monthly OS patching, primarily in Linux, Unix, and AIX.
- Support applications using JAVA (ability to read code, not develop), Unix, SQL, deployment utilities, and systems administration.
- Document technical manuals, playbooks, and coordinate inter-departmental activities.
- Manage the operations and monitoring of applications and infrastructure from development to production.
- Ensure all environments meet scalability and resiliency requirements.
- Support both customer-facing and internal applications.
- Monitor submitted tickets; assign, escalate, and communicate as required.
- Participate in rotating on-call support duties.
Experience you’ll need to have:
- 6+ years of experience supporting enterprise-level applications and their infrastructure.
- 5+ years of experience patching Linux, Unix, or AIX operating systems.
- Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, or military experience.
Experience that would be great to have:
- Experience with API architecture, java applications, and IBM Websphere.
- Experience troubleshooting issues by examining only log files, an understanding of network architecture for distributed systems,
- Working knowledge of SQL and procedural SQL, IBM’s Sterling File Gateway, IBM’s DevOpsDeploy deployment tool, Splunk, Dynatrace, Service Now, and Moogsoft.
- Experience with Windows Server 2022 operating system.
How you’ll work:
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
- In order to be considered, you must be legally authorized to work in the U.S. without the need for visa sponsorship, now or in the future.
- This role requires use of a computer and audio equipment.
Benefits at Fiserv:
- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental, caregiver, and military leave.
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