What does a successful Release Manager do at Fiserv?
Join Clover as a Release Manager and play a key role in delivering seamless software releases that power the commerce experiences of hundreds of thousands of merchants, from local coffee shops to major stadiums. As part of our Release Engineering and Management team, you’ll help orchestrate complex, full-stack releases across custom hardware, cloud-based POS software, and a thriving App Market. If you’re passionate about streamlining release processes, building automation, and making a real impact on product quality and user experience, we’d love to have you on the team.
What you will do:
- Manage end-to-end software release workflows by working closely with technical leads, product owners, QA, infrastructure, and external teams to ensure everything runs smoothly.
- Identify and drive improvements in how we plan, coordinate, and deliver releases—you’re always looking for smarter, faster, and more reliable ways to get code into production.
- Track progress and timelines to make sure releases land on schedule with minimal service disruption.
- Own the release calendar and keep everyone informed—communicating schedules clearly and coordinating across teams so nothing slips through the cracks.
- Flag risks early, manage scope changes, and solve release-related issues before they become blockers.
- Run release readiness and milestone reviews to ensure every deployment is backed by thorough planning and stakeholder alignment.
- Maintain a well-organized release repository with essential documentation like build procedures, dependencies, and communication lists.
- Represent the team in weekly CAB (Change Advisory Board) meetings, sharing details on release scope, timelines, and potential impacts.
- Provide guidance to development and QA teams on best practices for source control and configuration management.
- Stay curious and collaborative—research new tools and partner with analysts and admins to improve how we manage code, deploy updates, and support our platform.
What you will need to have:
- Bachelors or Masters STEM major (Science, Technology, Engineering or Math), or equivalent combination of experience, education and military.
- 5+ years of hands-on experience as a Release Manager working with technical teams developing software solutions.
- Experience with DevOps tools such as Git, Jenkins, Gerrit, Phabricator, or Puppet to support build, integration, and deployment pipelines.
- Deep knowledge of the software development lifecycle and experience applying Agile, Scrum, and Waterfall project management methodologies.
- Experience with environment management, release management, code versioning, deployment methodologies, DevOps practices, and CI/CD tools.
- Experience with database design concepts and use of SQL.
- Experience with API and Web Services (REST/SOAP).
- Excellent problem-solving and communication skills, with the ability to coordinate across technical and non-technical teams.
What would be great to have:
- Previous experience working with Point of Sale (POS) systems or in the payments industry.
- Familiarity with automation frameworks and practices in a DevOps environment.
- Background in high-availability or business-critical software systems.
- Experience coordinating releases across distributed teams or multi-module applications.
- A proactive mindset with a passion for improving deployment efficiency and process optimization.
Important info about this role:
- We’re better together. This role is fully on-site.
R-10359774
