Your Impact
The Lowe's Command Center plays a critical role in protecting customers, associates, and operations by proactively monitoring and responding to natural disasters, supply chain disruptions, and other enterprise-impacting events. The Command Center Sr. Coordinator will be responsible for assessing potential risks, coordinating responses across supply chain and store operations, and providing real-time data to support decision-making. This role requires strong analytical skills, problem-solving abilities, and the ability to work under pressure in a fast-paced environment. The ideal candidate will have experience in supply chain, logistics, emergency management, or operational crisis response and must be able to effectively communicate across multiple business units.
Work with a Winning Team
At Lowe's, you have the power to shape the future of home improvement. As a strategic member on our team, you'll drive initiatives that resonate across our 1,700+ stores, directly impacting millions of customer experiences.
You'll be a trusted advisor, aligning your expertise with our evolving business needs to empower our frontline teams and deliver exceptional results. We'll put cutting-edge tools at your fingertips - from advanced analytics to the latest retail technology. With these resources, you'll make decisions that don't just move the needle, they redefine the game. Here, your expertise doesn't just contribute to our success - it defines it.
Key Responsibilities
- Lead comprehensive planning and readiness initiatives for major events such as hurricanes, winter weather, and wildfires. Own the development and implementation of seasonal preparedness strategies by coordinating enterprise risk modeling, scenario planning, and tabletop exercises. Ensure proper processes, product support, and cross-functional alignment are in place for each season. Continuously identify areas to improve enterprise-wide readiness and response capabilities.
- Monitor and assess potential threats to the enterprise, including natural disasters, geopolitical events, and critical infrastructure failures. Lead real-time decision-making and escalation processes, coordinating with multiple business functions to enable swift and effective responses.
- Act as the central command-and-control hub during planning phases and escalated events. Engage directly with senior functional leaders to align on response strategies, resolve conflicts, and maintain continuity of operations.
- Provide time-sensitive communications and operational updates to enterprise leadership. Deliver actionable insights and recommendations to support data-informed decisions across all levels of the organization.
- Serve as a key partner to Inventory Flow, Replenishment, and Distribution Center Operations to prioritize product movement, assess inventory availability, and implement emergency allocation strategies.
- Identify and execute opportunities to improve response processes. Contribute to playbook development and train new team members and cross-functional partners on command center operations.
- Individual Contributor
Minimum Qualifications
- Bachelor's Degree in supply chain, business administration, emergency management, or a related field and 5-7 Years in supply chain, logistics, or retail operations, with demonstrated exposure to emergency management, business continuity, or disaster response.
- 3-5 Years experience leading or supporting seasonal planning efforts such as hurricane or winter storm response, or other initiatives involving inventory positioning and product prioritization.
- 3-5 Years of experience analyzing operational issues and developing action plans in a fast-paced environment.
- 3-5 Years communicating complex, time-sensitive information to senior leadership and cross-functional teams, including development of operational briefings and enterprise reporting in crisis conditions.
- 3-5 Years analytical experience, including use of data visualization tools (e.g., Power BI, Tableau, Excel) to translate data into actionable insights.
Preferred Skills/Experience
- 1-2 Years experience with weather and impact forecasting, including use of weather intelligence tools and development of operational readiness plans.
- 1-2 Years repositioning inventory or restoring product flow following large-scale disruptions, in coordination with Distribution Centers, transportation teams, and merchandising partners.
- 1-2 Years of experience using data visualization or reporting platforms (e.g., Power BI) to track performance metrics.
Benefits
- 401k with up to 4.25% match
- Discounted Employee Stock Purchase Plan (15% discount of strike price)
- Tuition-Free Education
- 10-week Maternity/Parental Leave
- 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Compensation
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
