What does a successful Client Solutions Consultant do?
As a successful Client Solutions Consultant in the Issuing organization, you will ensure that Fiserv delivers on its commitments to our clients. You will serve a meaningful role in driving solutions while ensuring client satisfaction and partnership with stakeholders across the company.
What you will do:
- Interact with clients to understand their specific business needs and challenge and recommend solutions that align with Fiserv product offerings. This role will support, print, plastic and communication channels.
- Develop and present tailored solutions based on customer requirements, considering factors like functionality, cost and compliance.
- Support various internal teams through the sales cycle including, but not limited to, sales, proposal management, and product.
- Work with product and technology teams to determine options which may require future development or new offering opportunities.
- Learn, understand and act as a Subject Matter Expert (SME) for current Fiserv solution offerings within print, plastics and communication channels.
What you will need to have:
- Knowledge of Print and Plastic (eg credit card, debit card, print statements) operations and related systems
- Strong experience in relationship building, with both Internal and External business partners
- 8+ year of an equivalent combination of educational, work and/or military experience
What would be great to have:
- Customer consulting experience
- Background and experience generating revenue growth for clients by finding opportunities to utilize product or service functions
- Experience with championing and providing consulting recommendations to support system enhancements/modernization
Important info about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
- Ability to travel up to 30%.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
Perks at work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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