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Global OperationsWells Fargo's Global Operations team consists of ~50K people providing middle and back-office support for all five of Wells Fargo's Lines of Business (Consumer and Small Business Banking, Consumer Lending, Wealth and Investment Management, Commercial Banking and the Corporate and Investment Bank) and Enterprise Functions.
Global Operations (GO) is responsible for refining processes and redesigning business operations by efficiently utilizing resources to exceed customer requirements and service. Our mission is to integrate, transform, and strengthen the enterprise through automation, risk mitigation, effective controls, and state of the art technological solutions to operate at an optimal level.
Working closely with the businesses they support, Global Operations drives efficiency and risk mitigation through process simplification, functional consolidation, automation, and effective controls. The main groups that make up Global Operations are Consumer Lending Operations, Consumer, Small & Business Banking Operations, Wholesale Operations, Shared Services Operations, and Fraud and Claims Management.
Global Operations' goal is to build a more unified, more integrated approach to Wells Fargo's business operations functions focused on enhancing our operational excellence, meeting our regulatory remediation efforts, and better serving customers.
The RoleGlobal Operations is seeking a strategic and results-driven leader to create and lead a consolidated, best-in-class 3rd Party Management program. This role is critical in optimizing Global Operations' 3rd party/vendor ecosystem, including streamlining vendor-related processes, eliminating duplication, and driving cost efficiencies across the organization. The ideal candidate will bring a strong background in vendor lifecycle management, risk mitigation, and cross-functional collaboration.
Responsibilities include:- Create a cross-functional 3rd Party Management team that includes both direct reports and matrixed employees.
- Lead initiatives to streamline vendor management and procurement processes, reduce administrative overhead, and improve operational efficiency.
- Identify and eliminate duplicative vendor relationships and overlapping services.
- Drive cost reduction strategies through vendor consolidation, renegotiation, and strategic sourcing.
- Analyze spend data to identify savings opportunities and improve ROI on third-party engagements.
- Collaborate with business units to align vendor spend with strategic priorities.
- Partner with Supply Chain Management and other stakeholders to ensure compliance with internal policies and procedures.
- Serve as the primary point of contact for vendor-related matters across Global Operations.
- Build strong relationships with internal stakeholders to understand needs and ensure vendor solutions meet business objectives.
Required Qualifications:- 8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
Desired Qualifications:- Experience managing Third Party Risk Management programs
- Experience leading and developing a team of professionals.
- Excellent negotiation, communication, and stakeholder management skills.
- Demonstrated success in driving vendor cost reduction and process improvement initiatives.
- Exceptional leadership skills required to lead complex functions across multiple sites and employee populations
- Experience presenting/preparing executive summaries, whitepapers, and presentations for executive management
- Skilled communicator with organizational savvy skills to influence and drive process and stakeholder improvements while being a strong collaborator and influencer
- Critical thinking, problem solving and decision-making skills
- Strong partnership and collaboration skills with proven ability to manage effectively in a matrixed organization
- Ability to exercise independent judgment and creative problem-solving techniques and possess critical thinking
- Proven success recruiting, inspiring, developing, coaching, and motivating team members through balanced leadership with a focus on team member engagement and retention and performance management
- Bachelor's degree.
Job Expectations:- Ability to travel 20% of the time
- This position offers a hybrid work schedule
- Adherence to in-office attendance expectations
- This position is not eligible for Visa sponsorship
Locations: - 401 S. Tryon St., Charlotte, NC
- 2975 Regent Blvd. Irving, TX
Posting End Date: 17 Jun 2025
*Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
