About this role:This position reports to the head of Consumer Lending Communications and leads a team of communicators responsible for internal, external and executive communications for three businesses: Credit Cards, Merchant Services & Personal Loans. The candidate will be responsible for integrated communications campaigns aligned to business priorities, partnering closely with Marketing. Candidate should have experience with proactive campaigns utilizing a variety of communications platforms to tell and amplify storytelling. This position will office in
New York, NY or
Washington, DC and offers a hybrid work schedule. The Wells Fargo job profile is
Communications Director.
In this role, you will:- Serve as a trusted advisor to the head of Cards, Merchant Services & Personal Loans
- Develop external and internal communications strategies that align with business priorities
- Organize product launches and media briefings to showcase value proposition of credit card portfolio
- Serve as a company spokesperson for media inquiries and provide issues management support
- Write and edit press releases, key messages, media statements, Q&As, and talking points
- Manage external agencies, ensuring projects are executed effectively and within budget
- Build relationships with personal finance, consumer/lifestyle and small business media outlets
- Seek opportunities to fully leverage internal and external channels to tell and amplify our story
- Leverage metrics and measurement tools to gauge effectiveness and track results
- Collaborate with partners across Public Affairs and consumer businesses to align company messaging
- Coach/mentor a team of geographically dispersed communicators
Required Qualifications:- 8+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
Desired Qualifications:- Experience developing external communications strategies and plans for credit card offerings
- Experience securing broadcast and print opportunities with national or trade media outlets
- Experience prepping executives for media interviews or speaking engagements
- Experience writing stories across various social, internal, and digital channels
- Experience building strong relationships and collaborating across large organizations
- Experience presenting information in a manner that persuades, and influences decision makers
- Experience leading high-performing geographically dispersed teams within a matrix organization
Office Locations & Base Pay Ranges:- 150 East 42nd Street - New York, NY ($138,500 to $287,600)
- 1700 K Street, NW - Washington, DC ($126,400 to $262,600)
Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$126,400.00 - $287,600.00
Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:23 Jun 2025
* Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
