What does a successful Workplace Accommodation Professional do?
At Fiserv, a successful Workplace Accommodation Professional plays a key role in ensuring our associates have the support and accommodations required to thrive in their roles. You will be responsible for working cross-functionally to manage workplace accommodation requests for our US-based associates. This role requires high levels of confidentiality, professionalism, and a thorough understanding of the Americans with Disabilities Act (ADA) compliance.
What you will do:
- Decision accommodation requests across, ensuring compliance with the ADA.
- Collaborate with Human Resources, Facilities, IT, Legal, and other relevant departments to implement accommodations.
- Manage the documentation and tracking of accommodation requests and solutions.
- Provide guidance and support to managers and employees regarding accommodation processes and procedures.
- Maintain confidentiality when handling sensitive and personal information.
- Conduct follow-ups to ensure that accommodations are effectively meeting the needs of employees.
- Develop and deliver training sessions on ADA accommodation policies and procedures.
What you will need to have:
- Experience in Human Resources, Legal, Occupational Health and/or related field
- 4+ years of an equivalent combination of educational background, related experience, and/or military experience
What would be great to have:
- Bachelors degree
- Certified Professional in Human Resources (PHR) or similar certification.
- Experience managing accommodation requests and processes.
- Experience with employee relations and conflict resolution.
- Knowledge of assistive technologies and resources.
Important info about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
Perks at work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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