Chewy is seeking a Manager, Workforce Analytics I to join our top-tier customer service department in America. This role offers a special chance to merge your analytical skills with your leadership passion in a vibrant and goal-oriented setting. We are looking for a skilled leader who excels in improving operational efficiency through advanced workforce management approaches. As a key team member, you will have a significant impact on the evolution of our customer service operations. Demonstrating a focus on customer and agent satisfaction is key for this position!
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
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