What does a successful Line of Business Control Officer do?The Line of Business (LOB) Control Officer for our Merchant Solutions business is responsible for managing and advising on controls for the LOB, with a focus on the past and the present. You will conduct control design consultation/assessments/testing, root cause analyses, audit preparation, and issue management support. The LOB Control Officer will also partner with other control functions and the LOB Risk Officer.
What you will do:
- Collaborate with the business and supporting functions.
- Drive alignment between the business and the control framework, and other risk domains as appropriate.
- Enforce policies, procedures, and programs.
- Conduct control assessments and testing to evaluate the adequacy and effectiveness of policies, procedures, processes, systems, technology, and other internal controls, as appropriate.
- Manage triggers of when an assessment should be performed (e.g., system change, external event).
- Contribute to/lead governance routines.
What you will need to have:
- 4+ years of experience in risk management, audit, compliance, or a related field.
- Experience as manager of people and projects.
- Experience client service and success within a complex business.
- Bachelor's degree and/or equivalent military experience.
What would be great to have:
- Bachelor's degree with emphasis in Controls/Risk Management, Statistics, Economics, Analytics, Finance, Management, or Information Technology.
- Merchant acquiring business knowledge.
- 5+ years of experience in an operational or audit/compliance role.
Important info about this role:
- We’re better together. This role is fully on-site.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-Onsite #LI-DI
R-10365021