What does a successful Business Quality Analyst do?
As a Business Quality Analyst at Fiserv, you will partner with product management, business development, and implementation services to understand the operational and procedural needs of the financial services market or a financial institution. You will be responsible for developing test scenarios, test cases, test plans, executing test cases, and continuously improving the testing process and methodologies. Your role is crucial in ensuring the quality and reliability of our financial products and services.
What you will do:
- Proactively communicate and collaborate with users to analyze information needs and gather testing requirements.
- Develop and maintain test documentation as it pertains to the Enterprise Software Development Lifecycle.
- Interact with client and development teams on a regular basis to obtain requirement and design details.
- Evaluate, recommend, and support testing efforts and general test strategies.
- Develop, publish, and implement test plans.
- Provide regular progress reports, status, and metrics to management.
- Perform ad-hoc testing to support research of production support issues.
- Design and execute workflow, test case plans, implementation points, and test data before development is complete.
What you will need to have:
- 4+ years of experience in the banking/financial services industry.
- 4+ years of experience with APIs and databases.
- 4+ years of experience with MS Office applications, including Excel, PowerPoint, and Project.
- 4+ years of experience developing and executing test strategies.
- Bachelor’s degree in computer science, engineering, mathematics, finance, business administration, and/or equivalent military experience.
What would be great to have:
- 4+ years of experience working with multiple stakeholders and/or senior leadership.
- 4+ years of experience working autonomously and driving projects to completion.
- Certification in relevant software testing methodologies.
- Advanced knowledge of SQL and database testing.
- 4+ years of experience with test automation frameworks.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Important information about this role:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
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