At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
If you are eager to make a real impact in the health care industry through your own meaningful contributions, explore a role in technology with CVS Health. Our journey calls for technical innovators and data visionaries: come help us pave the way.
At CVS Health, we are driven by a vision to redefine healthcare in America by placing people at the forefront of our efforts. We are seeking a motivated software engineer who shares our commitment to engineering excellence and innovation. As part of our team, you will have the opportunity to contribute to advancing and modernizing technologies that shape the future of healthcare.
As a Senior Manager at CVS Health, you will play a crucial role in building and delivering high-quality software that enhances customer experiences. You will be involved in all phases of software engineering, from requirements analysis to deployment, while adhering to agile software development methodologies. Collaboration is key, as you will work closely with cross-functional teams to deliver integrated solutions that meet the evolving needs of our business.
Customer Commitment implementation programs is overly complex that spans across almost all the Aetna Technology domains/applications. A Senior Product Owner in this area requires significant business and systems knowledge and expertise in navigating multiple business units and external vendors.
As a Senior Manager for Customer Implementation team, you will:
- Partner with multiple Product Owners and Product leadership team right from the ideation phase to mature the product concepts and helps them with IT evaluation exercise (SWAT).
- Work with multiple IT and business areas to develop IT solution, strategy, MVP (Minimum Viable Product and provides the IT Guidance ranges/cost estimates.
- Coordinate release planning, oversees delivery milestones, resolves issues, and removes the barriers that may hinder project execution.
- Proactively evaluates all work that is in flight, builds contingency plans, and executes corrective action on a timely basis to mitigate risks such as scope and/or budget variances.
- Ensure that projects/enhancements align with the Commercial Product delivery objectives by thoroughly understanding the business segment's drivers and issues.
- Identify and leverage project interdependencies to ensure synergy between the projects and to promote benefits realization across the portfolio. Proactively identifies additional cost-savings to reduce overall project expenses.
- Ensure delivery milestones are met, and project activities are completed on time for successful IT delivery.
- Work closely with Product Managers, Sales teams, Underwriters, Compliance, various Business areas and Technology Teams including Architecture, Security, and Infrastructure.
- Provide insights into Current State of Technical capabilities.
- Leverage strong technical skills to develop and manage multiple concurrent, time-bound implementations.
- Work collaboratively with cross functional domain/technical teams.
- Innovative mindset with strong conviction for Technology Excellence.
- Keep abreast of technology advances across various lines of business with keenness to cross apply the innovations across Lines of Business.
- Strong Client Interfacing, Stakeholder Management and High Impact Communication skills
- Collaborate with the program business and the individual domain teams and/or vendors to translate overall project/ business objectives to application specific needs.
- Create and maintain functional and technical documentation, including system designs, workflow, and ensure end to end traceability is maintained.
- Explore new tools, frameworks, and techniques to improve digital solutions and drive innovation within the engineering team.
As leaders in healthcare, our analytics and engineering teams deliver innovative solutions to business problems by collaborating with cross-functional teams in a dynamic and agile environment. You will be part of a team that values collaboration and encourages innovative thinking at all levels. You will be intellectually challenged to solve problems associated with large scale complex, structured and unstructured data, which will allow you to grow your technical skills and engineering expertise.
Required Qualifications
- 8+ years of experience with large customer implementation collaborating with various stakeholders in maturing a Product Concept from its initial stages, providing directional guidance, advising on technical capabilities, collaborating on roadmap followed by design and implementation.
- 6+ years of experience in collaborating with external Vendors that support various Programs (e.g., Maternity, Chronic Conditions, Clinical engagement etc.) for Commercial Plan Sponsors.
- 5+ years of experience in working with Engineering, and Cross functional team to solve complex business and/or technical problems.
- 5+ years of agile methodologies experience.
- 5+ years of experience with managing Payors needs and support.
- 4+ years of experience independently managing deliverables.
- 3+ years of experience in effort estimation
Preferred Qualifications
- Comfortable independently leading and completing tasks
- Prior experience in dealing with a wide variety of stakeholders across the spectrum
- Effective written and verbal communication skills within and across teams
- Experience with complex systems and solving challenging analytical problems
- Previous experience in delivering new Commercial Medical Product Concepts within tight budgets and challenging timelines
Education
Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, Data Engineering, Data Analytics, Machine Learning, Health Care Business Management, or related field of studies and/ or equivalent work experience.
Pay Range
The typical pay range for this role is:
$118,450.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 07/02/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
