In this role, you will:- Manage and develop business execution employees focused on delivering risk, business, and transformational changes to CCS customer communications
- Identify, recommend, and execute on opportunities for process improvement, redesign, change management initiatives, and risk control development.
- Understand and execute processes within Unsecured Lending Operations change lifecycle process, tools, and systems.
- Create and maintain partnership with business operations, risk, product, and technology stakeholders, to collaborate and influence on business objectives and strategies.
- Develop, analyze, and report on key performance metrics.
- Be an accountable for the overall success of the team, culture, and champion continuous improvement
- Actively support, coach, mentor & contribute to the team on changes, conflicts/issues, initiatives, and transformational work.
- Manage allocation of people and financial resources for Business Execution.
- Develop and guide a culture of talent development to meet business objectives and strategy.
Required Qualifications, US:- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years Leadership experience
Desired Qualifications:- Experience with Customer Communications (letters, emails, text messages)
- Experience in problem analysis, solution implementation, and change management execution
- Experience planning and organizing cross functional work, building teams, and managing stakeholder groups to drive complex, transformational, high-priority efforts through to completion.
- Proven track record partnering with key functional partners, such as product groups, technology, legal, compliance, and controls.
- Knowledge of Risk Control Self-Assessment, Issue Managment, and other risk management activities.
- Experience identifying risk factors and ensure enactment of appropriate controls.
- Successful record leveraging agile practices, people, and data to drive business outcomes
- Strong presentation, verbal and written communication skills to provide analysis and recommendations to senior leaders, and corporate executives.
- Virtual leadership experience with ability to effectively drive results, provide feedback, direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
Job Expectations:- Must be available to work a hybrid model
- Willingness to work on-site at stated location on the job opening
- Position is not eligible for Visa sponsorship
Posting Locations:
- West Des Moines, IA
- Sioux Falls, SD
- Wilmington, DE
- Chandler, AZ
- Charlotte, NC
- Roanoke, VA
Posting End Date: 2 Jul 2025
*Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
