Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.
Field Service Planner
Your Role:
- You are the linchpin between planning, maintenance, and execution.
- You manage the full scope of service planning and coordination for maintenance activities on-site at customer locations ensuring our installations remain reliable, safe, and available at all times.
- Work closely with technicians, contractors, logistics, and suppliers to ensure the right people, parts, and plans are in place for every maintenance operation.
- Coordinate the work preparation, keeping documentation up to date, and maintain the planning system Ultimo.
- Occasionally, you may be called to support our after-hours remote monitoring service (with additional compensation).
Key Responsibilities:
• Manage the overall service and contractor planning for preventive and corrective maintenance.
• Coordinate the preparation of work orders: ensure required materials and tools are ready and available on time.
• Communicate directly with technicians, maintenance contractors, and suppliers to schedule work and align expectations.
• Ensure safe and efficient execution of all maintenance activities.
• Maintain and update documentation, work instructions, and technical records in the Ultimo system.
• Monitor and follow up on open service jobs in the system, ensuring timely execution and proper closure.
• Occasionally support remote troubleshooting (standby duty), monitoring alarms from installations and initiating appropriate action.
Your Profile
Education & Experience:
• MBO degree or equivalent.
• 0–5 years of administrative experience in a technical environment.
• Experience or interest in energy technologies, such as LNG or Hydrogen, is a strong plus.
• Skilled in reading technical drawings or motivated to develop this skill.
Skills & Competencies:
• Strong organizational and planning skills – you love structure and know how to bring order to complexity.
• Proactive and hands-on mindset – you don’t wait; you coordinate, follow up, and get things done.
• Communicative team player – you’re comfortable liaising with internal teams, suppliers, and field engineers.
• Fluent in Dutch and English – verbal and written.
• Confident using digital tools; experience with Ultimo or other CMMS is a bonus.
• Problem-solving attitude and a customer-centric approach.
What We Offer
• A meaningful role at the heart of the energy transition.
• A dynamic and supportive work environment within a fast-growing clean-tech company.
• Flexibility and autonomy to organize your work effectively.
• A competitive salary, including compensation for participation in the standby service rotation.
• Opportunities for growth and development in a technically innovative field.
#SWE #LI-EO1
Interested?
Are you ready to take ownership of service coordination and help us maintain the quality and reliability of our installations? Then we’d love to hear from you!
Work Arrangement : Hybrid
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Job Function : Manufacturing & Operations; Administrative; Customer Service; Engineering
