Why Wells FargoAre you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.
We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.
Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!
About this role:Wells Fargo is seeking a
Lead Control Management Officer within the Chief Operating Office (COO) Enterprise Complaints, Remediations and Loudspeaker Control team. The responsibilities of this role will include risk identification and assessment, control and issue management, control design and evaluation, control reporting and governance, and other control programs. In addition, this role also includes designing controls in partnership with business owners, including effectiveness measures, implementation support, validation of effectiveness post implementation; and controls evaluation based on defined triggers.
In this role, you will:- Lead complex initiatives designed to mitigate current and emerging risks with broad impact Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
- Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
- Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
- Develop and implement risk monitoring and risk reporting processes and controls
- Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
- Lead Control Management project or virtual teams
Required Qualifications:- 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:- 3+ years of experience supporting the Issue Management Lifecycle, including issue identification, root cause analysis, corrective action development(tracking/monitoring) and implementation
- 3+ years of experience identifying, assessing, evaluating, documenting and reporting effective controls, control procedures and control gaps, to mitigate and support operational and compliance risk
- 3 + years of experience conducting comprehensive Risk and Control Self Assessments (RCSA), including risk identification, evaluating, and designing controls, performing impact assessments, identifying control gaps, and implementing effective risk remediation strategies
- Preferred experience in audit, regulatory compliance, operational risk, or risk management, or a combination, within the banking or financial services industry
- Excellent verbal, written, and interpersonal communication skills
- Ability to be flexible, work independently with minimal supervision, prioritize work, take initiative, meet deadlines, achieve goals, work under pressure, adjust plans quickly to meet changing business needs in a large, structured enterprise environment
- Ability to quickly learn business operations/processes and assimilate information from multiple sources, gather and interpret data, and apply independent judgment to transform ambiguous information, ideas, or problems into well-defined, plans and actionable solutions.
- Ability to collaborate and influence effectively across all business and functional levels, building and developing strong partnerships while contributing as a team member resource.
Job Expectations:- This position offers a hybrid work schedule
- Ability to travel up to 5% of the time
Relocation assistance is not available for this position
Locations:
800 S Jordan Creek Pkwy. West Des Moines, IA
400 S Tryon St. Charlotte, NC
This position is not eligible for Visa Sponsorship
Job posting may come down early due to volume of applicants
Posting End Date: 3 Jul 2025
*Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
