What does a successful Enterprise Content Management Implementations Sr Professional II do at Fiserv?
As an Enterprise Content Management Implementations Sr Professional II, you will be a key contributor in the Implementations organization, working directly with clients, managing all or part of ECM conversions, upgrades, migrations, and add-ons for multiple ECM products.
You will be engaged in the project from beginning to end, playing a key role in participating in Discovery, Data Spec Review, System Configuration, Testing, Project Management & Implementation. You will be involved in planning, coordinating, and managing all activities involved in their assigned functional workstream areas required by the client.
What you will do:
- Manage all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with clients on solutions, managing key deliverables, and reporting on issues, risks, and status
- Set up and customize the various ECM products and services selected by the client, ensuring an end-to-end quality integration
- Ensure custom development is delivered as required for the client
- Help drive resolution of issues through problem solving, identification of necessary resources, and escalation
What you will need to have:
- 6+ years of experience in multiple ECM products (Nautilus, Director, OnBase) along with understanding of database structures in each
- 6+ years of experience in implementing and troubleshooting software
- 6+ years of experience in a client facing role
- Bachelor's degree in computer science, or a related field, or an equivalent combination of education, military, and work experience
What would be great to have:
- Experience with and knowledge of Fiserv platforms and products/services
- Experience in financial services, banking and/or fintech industries
Important info about this role:
- We’re better together! This role is fully on-site
- This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered
- In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future
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