About this role:Reporting to the head of Financial Opportunity Philanthropy, this position will orchestrate the strategy and roadmap for the Hands on Banking program and platform. This role is instrumental in advancing the company's financial opportunity goals by delivering a unified, scalable solution that drives financial behavior change and promotes economic mobility-particularly in underserved communities. The individual in this position will lead cross-functional efforts to evolve the platform, expand its reach, and deepen its impact, leveraging Wells Fargo's tools, products, and delivery channels to help millions of consumers achieve financial stability and long-term success. This highly visible role can sit in
Charlotte, NC;
San Francisco, CA or
Washington, DC and offers a hybrid work schedule. The Wells Fargo job profile is
Senior Lead Community Impact & Sustainability Specialist.
In this role, you will:- Define and manage the strategy and roadmap for the Hands on Banking platform
- Deliver user-centric features that support personal financial health assessments
- Collaborate with key stakeholders to integrate content, tools, and services that drive behavioral change and improve user outcomes
- Establish KPIs and dashboard to monitor and optimize performance
- Develop executive level presentations highlighting outcomes and impacts
- Drive engagement through strategic initiatives, cross-team collaboration, and external partnerships
- Enable enterprise-wide customer acquisition and community impact goals
- Ensure compliance with accessibility, privacy and security standards
- Partner with communications, marketing and internal partners (PCI, External Engagement, etc) to promote the Hands on Banking program and platform
Required Qualifications:- 7+ years of Community Impact & Sustainability experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:- Experience developing financial education strategies within the financial services sector
- Experience developing user-facing tools that drive measurable outcomes
- Experience leading cross-functional teams to deliver solutions at scale
- Experience leveraging data and analytics to inform decision-making
- Experience leading financial health initiatives for LMI communities
Job Expectations:- Ability to travel up to 30% of the time
Office Locations:- 401 South Tryon Street - Charlotte, NC
- 333 Market Street - San Francisco, CA
- 1700 K Street, NW - Washington, DC
Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$139,000.00 - $260,000.00
Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:18 Jul 2025
* Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
