Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Who we’re looking for
Toyota’s Legal Department (Toyota Legal One, or TL1) is looking for a passionate and highly motivated Warranty/Lemon Law (W/LL) Case Assistant.
The primary responsibility of this role is to provide litigation and project management support to the TL1 W/LL Paralegal Case Managers and Managing Counsel in all aspects of overseeing a high-volume portfolio of W/LL lawsuits, claims, and other customer issues.
Reporting to the Managing Counsel, Business Litigation and Warranty/Lemon Law, the person in this role will support TL1’s objective to strategically and efficiently manage W/LL litigation and related matters.
The successful candidate will have:
Strong ability to work independently, take initiative, and proactively communicate with your team
Strong attention to detail and follow-through
Strong sense of inclusion and teamwork
Strong customer focus and interpersonal skills
This position is based in Plano, Texas. The selected candidate will be expected to reside within commutable distance of this location.
What you’ll be doing
Support TL1’s W/LL Paralegal Case Managers and Managing Counsel in overseeing a high-volume W/LL litigation and claims portfolio, with responsibilities including:
Obtaining and managing customer and vehicle documents and other information needed for case evaluation and discovery
Creating and updating reports on new matters, trial docket, and significant events
Managing the vehicle buyback process
Track and monitor W/LL budget, case statistics, key performance indicators (KPIs), and other analytics
Facilitate communications and respond to requests from outside counsel and business clients
Handle special projects and other matters as request to support the Litigation Group and TL1
What you bring
Experience as a paralegal, case assistant, or project management support at a law firm or in-house legal department
Experience with document and matter management systems
Proficiency in Excel and running reports
Proven ability to multi-task, prioritize, and manage high-volume of work, including supporting multiple individuals
Added bonus if you have
Experience supporting litigation teams and litigation case managers
Automotive industry experience, particularly warranty/lemon law
Experience with data analysis or financial analysis including proficiency with tools like Excel, SQL, and data visualization software like Tableau or Power BI
What We’ll Bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
