At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Conduct customer technical visits—including meetings, training, troubleshooting, product conversions, and trial support—with comprehensive documentation in the CRM system; role involves up to 30% travel
- Perform laboratory testing to support customer testing needs and benchmark product performance; generate technical reports summarizing results.
- Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers.
- Work with application equipment to provide solutions to enhance customer adhesive related processes.
- Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues.
- Responsible for product application / technical training and coaching of field sales forces and customers.
- Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members.
- Promote internally SBU innovations and best learnings cross accounts.