About your role:
We’reseeking a strategic and hands-on Director of Data Development to lead a team focused on transforming operational data into actionable insights. This role will oversee the development, management, and optimization of data pipelines, reporting tools, and analytics solutions for the Merchant Solutions Technology organization.
You’ll drive the vision for data development and reporting, ensuring high standards in data integrity, accessibility, and usability. You’ll collaborate across functions to translate business needs into scalable data solutions and visualizations that inform decision-making and drive performance.
What you’ll do:
- Build the vision and strategy for the data development and analytics program.
- Provide leadership and mentorship to a team of database analysts and software engineers, fostering a culture of innovation and continuous improvement.
- Develop an engagement model to support each functional area of the technology and operations organization.
- Collaborate across all functional areas to translate business problems into optimal data modeling and analytical solutions that drive business value.
- Oversee the collection, analysis, and interpretation of complex data sets to provide actionable insights.
- Develop and enhance PowerBI dashboards, reports, and visualizations to track key performance indicators and business metrics.
- Communicate findings and recommendations to senior management and stakeholders.
- Ensure data quality, governance, and compliance across all reporting assets.
Experience you'll need to have:
- 10+ years of experience in data development, analysis, and reporting.
- 3+ years of experience in people management, with a proven ability to lead, mentor, and develop the skillset and productivity of a team through consistent direction and performance management.
- 8+ years of experience with data tools and software, specifically Snowflake for data warehousing and PowerBI for visualization.
- Proven experience in managing data development, analytics, and reporting to implement data solutions that meet strategic and tactical business needs.
- Deep knowledge of best practices across data-related disciplines and technologies, including data management, data governance, and data warehousing.
- Bachelor’s degree in data science, data analytics, or a related field and/or equivalent military experience.
Experience that would be great to have:
- Knowledge of machine learning and predictive analytics.
- Familiarity with data governance and compliance standards.
- Operational data analytics experience.
How you’ll work:
- Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday.
Sponsorship:
- In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.
Benefits at Fiserv:
- Fuel Your Life program to support your physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
- Eight Employee Resource Groups to foster a collaborative culture and expand your network
- Unparalleled professional growth with training, development, and internal mobility opportunities
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