Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the GM Global Tech Center three times per week, at minimum or other frequency dictated by the business.
Relocation:
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
The Role
The Warranty Operations organization has responsibility for Global Warranty Operations and the GM Labor Information Database management. This position includes the application of warranties, interaction with multiple groups inside GM including the Labor Time Group, Finance, Safety, Audit, the Dealer Business Center and others. It is the center of warranty application for GM warranty claims.
What You'll Do (Responsibilities)
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Problem solve and investigate dealer and GM Internal warranty claim issues and suggest ways to better the system.
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Participate in the development and execution of requirements and test cases dealing with projects associated with Global Warranty Management
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Project Manage large scale initiatives that may cross many functions, departments and our entire dealer partner network.
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Bring a fresh approach and creative ideas for the future strategy of Warranty Cost reduction and ease of claim payment for Dealers.
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Lead for Overseas Distribution Warranty Administration
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Lead for Electronic Key Code Application Maintenance
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ILM Coordinator
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Maintain Master Data
