What does a successful Program Manager do at Fiserv?
At Fiserv, our Program Managers ensure predictable, consistent, and successful project delivery. By planning, coordinating, and monitoring medium to large-sized projects with a focus on scope, budget, and timelines, they partner with key business stakeholders to ensure seamless project initiation and completion.
What you will do:
Drive Project Planning and Execution: Develop comprehensive project plans that outline scope, goals, deliverables, resources, timelines, and budgets.
Coordinate resources effectively and manage the project team to ensure successful completion of projects.
Foster a collaborative and proactive team environment.
Establish and maintain strong relationships with stakeholders, ensuring their needs and expectations are met throughout the project lifecycle. Communicate project status, risks, and issues effectively. Efficiently escalate when needed to the appropriate stakeholder.
Identify potential risks and develop mitigation strategies to ensure project success. Monitor risk factors and take corrective actions as necessary.
Implement quality control measures to ensure project deliverables meet the highest standards. Conduct regular reviews and audits to maintain project integrity.
Oversee project budgets, ensuring efficient allocation of resources and adherence to financial constraints. Monitor expenditures and report on financial performance.
Continuously evaluate and improve project management processes and methodologies to enhance efficiency and effectiveness. Stay informed about industry trends and best practices.
What you will need to have:
7+ years of experience in program management within the financial services or software industries. Proven track record in managing complex projects.
Experience working with business stakeholders within a cross-functional matrix environment
Experience with full product lifecycle with comprehension of development lifecycle and various technology methodologies that support it.
Proven track record in driving large projects within an organization.
Proficiency with Project Management tools.
Bachelor's degree in business or a relevant field, or an equivalent combination of education, work, and/or military experience.
What would be great to have:
Experience in banking, financial services, and/or software industries.
PMI certification such as Project Management Professional (PMP).
Experience managing software implementation projects.
Proficiency in MS Project.
Experience with the Clarity tool.
Experience with capacity planning.
Important information about this role:
- You will be required to travel up to 25% of the time
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship, now or in the future.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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