If you are someone who is hungry to learn a new industry that has a lot of growth potential - and only work half the year, this may be the right fit for you! This position has a rotating schedule of 7 nights on, 7 nights off, giving you the opportunity to work 26 out of 52 weeks in a year!
The main purpose of this position is to assure continued management, communication, and coordination of truck fleet using satellite and telephone networks during the off-hours.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position.
- Answer and process messages from 180 to 300 drivers through the Qualcomm satellite communication system.
- Monitor assigned, pre-assigned, committed, and late load status.
- Authorize lumper pay, emergency home time, route drivers to terminals for safety issues, plan swaps and splits as needed.
- Answer telephone calls from drivers regarding home time, swap/splits, routing issues.
- Troubleshoot problems that drivers have such as late loads, load assignment, routing, permits, lumpers, advances, finding empty trailers, and overweight problems.
- Perform various duties as needed, i.e. copying, calling customers for directions and late loads, retrieving directions from the Internet, etc.
- Perform other related duties as assigned by supervisory personnel.
- Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of U.S. geography.
- Skill in operating computer terminal and satellite communication networks.
- Skill in operating various office equipment such as copy machine, fax, and multi-line phone.
- Skill in typing (35-40 wpm) -to be tested.
- Ability to effectively communicate with 180-300 drivers.
- Ability to communicate in a courteous, professional manner when dealing with customer inquiries and complaints.
- Completion and successful evaluation of Training Program.
EDUCATION AND EXPERIENCE
- A minimum of a Bachelor's Degree from an accredited college or university in Business Administration with an emphasis in Transportation/Logistics, Management, Marketing, or equivalent experience preferred.
- Six months to one year previous dispatch experience preferred.
- Mid-range AS400 and P.C. computer experience preferred.
We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
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