At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech Sales
Job Sub Function:
Key Account Management – MedTech (No Commission)
Job Category:
Professional
All Job Posting Locations:
Vancouver, British Columbia, Canada
Job Description:
Biosense Webster Inc. is currently recruiting for an Associate Clinical Account Specialist position based in Vancouver. This is an 18-month contract position.
Johnson & Johnson MedTech, a division of Johnson & Johnson Inc., markets and distributes medical device solutions for use in institutional and primary health care settings across Canada. J&JMedTech focuses on providing minimally invasive treatment options spanning various medical procedures and disease states. Among the products represented by its various business units are: surgical instruments, orthopedic implants, devices for women’s health including breast care, infection prevention and general purpose sterilizers, hernia solutions, haemostatic products, cardiovascular and neurovascular diagnostics and treatment.
Biosense Webster Inc. (BWI), a member of Johnson & Johnson's Family of Companies combines an entrepreneurial spirit, leading edge technology, and the worldwide impact of Johnson & Johnson. Will Webster developed the first practical deflectable tip cardiac catheter some 30 years ago and later partnered with Biosense Webster International's (BW) industry-leading innovations in visualizing intra-cardiac signals. Today BW is recognized worldwide as an industry leader in developing innovative solutions to cardiac arrhythmias. Guided by the needs of electrophysiologists and their patients, we have pioneered technological advancements ranging from the first deflectable tip catheter to the OCTARAY multi-electrode mapping catheter, to today's most sophisticated three-dimensional cardiac mapping and navigation system (CARTO 3 Mapping System), with integrated contact force ablation catheter technology. Extensive experience, consistent focus and advanced technology continues to make BW a global leader in the diagnosis and treatment of cardiac arrhythmias.
Key Responsibilities:
- Provide professional clinical support to physicians and health care providers on the safe and effective use of our three-dimensional mapping system (CARTO 3) in the Electrophysiology and OR suites.
- Provide support and expertise on the full Biosense Webster product portfolio relating to electrophysiology procedures, including diagnostic and ablation catheters, intra-cardiac echo (ICE) catheters and RF ablation generator.
- Act as the main point of contact for all clinical considerations at hospital accounts in the territory (including customer in-servicing, inventory management and equipment troubleshooting).
- Act as a technical resource through education and training relating to CARTO 3, Biosense Webster products, ablation techniques, and electrophysiology procedures with new and existing customers (physicians, nurses and technologists).
- Responsible in playing an integral part in optimally rolling out new technology, including peer to peer training amongst BW staff, customer training & presentations and physician feedback collection.
- As a key member of the field team, manage account relationships in a thoughtful and strategic manner in collaboration with the Product Specialist to drive business and market share growth objectives.
Qualifications:
- A University Degree in health sciences, engineering or business or a Cardiology Technologist diploma is required.
- A minimum 1 year of clinical, technical or research work experience in a patient care, hospital environment or medical device background (Educational placements or practicums accepted as work experience).
- Demonstrate the ability and desire to successfully complete a comprehensive 12 – 16 month on-the-job training program on the entire Biosense Webster product portfolio, including the CARTO 3 Mapping system, Cardiac Anatomy and Electrophysiology, RF ablation techniques and Intra-Cardiac Echo (ICE).
- Ability to focus on working seamlessly with operating physicians and nurses by providing undivided attention throughout the entire cardiac procedure. Position requires working in an operating room setting, attending live patient procedures and willing to work variable hours to meet patient needs.
- Must be willing to travel up to 25% overnight business travel within territory based on customer and business needs, occasionally on short notice.
- As driving is a requirement of the role, a valid driver’s license and safe driving record are requirements to operate company issued vehicle.
Commitment to Diversity:
At Johnson & Johnson, we value diversity and inclusion. We are committed to recruiting, developing, and retaining talent that reflects the diversity of our customers and the communities we serve.
Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #RPOAMS
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here’s what you can expect:
• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
• Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
• Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process!
The anticipated base pay range for this position is :
$65,000-$85,000
Additional Description for Pay Transparency:
Additional benefits and eligible to participate in the companies sales incentive program.
