What does an outstanding Cloud Infrastructure Solutions Architect do?
Cloud, Infrastructure, IT Outsourcing
As a Cloud Solution Architect, you will work in a client-facing role to support Fiserv’s sales team and lead creating solutions to drive growth of Fiserv’s Secure Managed Services (Infrastructure as a Service) business in Azure. You will utilize your technical background to lead the consultative discovery of the client’s business goals, challenges, and objectives and translate them into Azure infrastructure solutions and proposals to demonstrate how Fiserv can help support their business in the cloud. You will work to understand the whole picture - how cloud, technology, and network work together to solve business problems.
What you will do:
Architecting individual client solutions – new challenges, new solutions, meeting with different clients to provide solutions to individual problems. You are enabling clients in their migration path to the cloud from legacy, on-prem solutions.
Designing solutions in Azure and creating proposals with pricing, Visio diagrams of solutions, and configuration instructions for operational deployment
Requirements gathering, assessments of current/existing client environment, and translating the information into a solution. This may include items related to networking, infrastructure, backup, cloud, cybersecurity, and anything else within our portfolio of services.
Providing sales support and subject matter expertise to our Sales team, enterprise and strategic accounts. Also, provide content for RFP responses.
Serving as the highest level of escalation for sales troubleshooting and providing technical sales assistance for infrastructure related solutions.
Providing solution demonstrations to customers on a variety of Fiserv Secure Managed Services products.
Leading design sessions including strategic planning design, technical review, and implementation.
Hosting Webinars on our current portfolio and technology to drive awareness of Fiserv’s technical expertise.
Creating and delivering content as a follow-up to lead generation activities.
Assisting Fiserv’s product team with new solutions.
Mentoring and training internal Fiserv resources and external client teams on specific product design, integration, configuration, and evaluation.
Using product expertise to contribute to the development and innovation of new specific product best practices or methods of product design, implementation, configuration, and evaluation.
What you will need to have:
BS/BA in Computer Science, Engineering, or relevant field experience.
7+ years of experience with career progression as an Enterprise Solution Architect or Cloud Engineer
2+ years of experience with an Azure or AWS cloud environments
Extensive experience with Windows Server, Desktop Engineering, Active Directory
Knowledge and experience with Networking technologies like MPLS, SD-WAN, switching and routing.
Ability to occasionally be on-site assisting solutioning engagements with high profile clients.
What we would like for you to have:
3+years of experience in pre-sales engineering and/or sales in an IT Outsourcing, Managed Services, Professional Services, Systems Integrator, OEM, or similar environment
Experience within SaaS, IaaS, PaaS, and other cloud environments
Microsoft security solutions such as Defender for Office, Defender for Endpoint, Azure Defender/Security Center, Cloud App Security and Azure Sentinel
3+ years of experience with leading teams in a Client or consulting project environment
Perks at Work:
We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
Advance your career with training, development, certification, and internal mobility opportunities.
Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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