Build an Aviation Career You’re Proud Of
Your work ties us all together, helping our teams function and operate. Experience opportunities to learn and be a part of an organization that has your back. And with competitive compensation and total rewards, you’ll also enjoy our great perks.
This is a full-time onsite position based at our Cincinnati office. While qualified applicants are encouraged to apply, preference may be given to candidates who reside locally.
Responsibilities :
- Requirement Gathering & Analysis: Partner with business units to understand their challenges and identify opportunities for process improvement using Salesforce.
- Solution Design & Implementation: Translate business needs into functional Salesforce solutions, collaborating with administrators and developers to configure and enhance the platform.
- User Training & Support: Develop training materials, conduct workshops, and provide ongoing support to ensure user adoption and success.
- Data Management & Reporting: Ensure data integrity, optimize reports and dashboards, and support data migration or integration initiatives.
- Stakeholder Communication: Serve as the primary liaison between business teams and IT, ensuring alignment on project goals and priorities.
- Administration: Lead the administration of Salesforce.com, including supporting users, managing data, maintaining security standards, and delivering actionable analytics
- Continuous Improvement: Develop analytics to monitor Salesforce.com activity ensuring user adoption and identifying training needs
- Management: Lead and manage the Inside Sales team with the goal of supporting the field Sales team in meeting their sales and profit goals.
- Lead Generation: As the subject matter expert for Construct Connect, develop the systems and processes to research projects and feed qualified leads into Salesforce.com pipeline
- Samples Oversight: As owner of our samples program, ensure systems and processes are in place to meet the needs of the market while staying within budget
Requirements :
- Bachelor’s degree in business or other related area
- Proven leader with the ability to coach, manage, and motivate others to achieve results
- Salesforce Administrator or Business Analyst Certification
- 3+ years Salesforce.com experience with a track record of delivering successful solutions
- Deep understanding of Salesforce.com products and best practices
- Strong critical thinking, data analysis, and problem-solving skills
- Experienced in eliciting requirements from business stakeholders
- Strong understanding of IT and business concepts, with the ability to evaluate the impact of business changes on systems, namely Salesforce.com
- Excellent organizational skills, capable of managing multiple tasks within tight timeframes and prioritizing duties in a fast-paced environment
- Excellent relationship-building skills and ability to liaise with stakeholders at all levels
- Excellent oral and written communication skills
- Ability to work independently
- Willing to travel as needed
Benefits that make life better:
- Comprehensive Healthcare
- 401(k) with 100% company match; up to 5% vested
- Paid Time Off starting on day one
- Bonus opportunities
- Health- & Dependent Care Flexible Spending Accounts
- Short- & Long-Term Disability
- Life & AD&D Insurance
- Learning & Training opportunities
