What does a successful Channel Success Manager do at Pinch Payments(Part of Fiserv)?
As a Channel Success Manager specializing in Accounting & Bookkeeping at Pinch, you are responsible for driving the post-onboarding success of our accounting advisor channel. Your role involves converting advisors into referrers and advocates through enablement, trust-building, and community integration strategies.
What You Will Do:
- Channel Success Ownership: Take ownership of the post-onboarding success of the accounting advisor channel, ensuring sustained growth and engagement.
- Advisor Conversion: Convert advisors into active referrers and advocates through tailored enablement programs and trust-building initiatives.
- Enablement Programs: Develop and implement enablement programs that equip advisors with the knowledge and tools to effectively refer and advocate for Fiserv solutions.
- Trust-Building: Build strong, lasting relationships with advisors based on trust, transparency, and mutual success.
- Community Integration: Facilitate the integration of advisors into a supportive community that fosters collaboration, knowledge-sharing, and networking opportunities.
What You Will Need To Have:
- Proven experience in channel management, particularly in Accounting & Bookkeeping sectors
- Strong understanding of advisor enablement strategies and community building techniques
- Excellent communication and relationship-building skills to establish trust and rapport with advisors
- Strategic mindset with the ability to convert advisors into active advocates of Fiserv solutions
- Collaborative approach to working with diverse stakeholders and driving channel success
- Familiarity with accounting and bookkeeping practices and technologies
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