Job Title
Director, Benefits Strategy & Operations
Job Summary: Champion APi Group’s purpose of Building Great Leaders—we believe everyone is a leader—while leading the strategy, design, governance, and delivery of U.S. benefits for 7,000+ U.S. team members and $75M+ health and wellness spend. Direct vendor and broker performance (medical, pharmacy/PBM & specialty Rx, dental, vision, life/disability, EAP, leave) and develop a high-performing team to deliver measurable outcomes and an exceptional employee experience.
At APi Group, we believe everyone is a leader. You’ll have access to leadership development and a people-first culture that combines small-company agility with large-company opportunity.
Responsibilities
· Strategy & Governance: Set the multi-year benefits roadmap; frame options and recommendations for leadership/benefits governance; define KPIs (cost trend, quality, access, equity) and hold vendors to them.
- Plan Design & Health Outcomes: Lead annual plan design for medical, pharmacy/behavioral health, dental, vision, life/disability; drive navigation, virtual care, centers of excellence, and clinical programs to measurably improve outcomes and total cost.
- Pharmacy (PBM) & Specialty Rx: Own PBM strategy (formulary, network, pricing, rebates), biosimilars/specialty initiatives, and member affordability; publish dashboards and savings impact.
- Compliance Ownership: Ensure ERISA, ACA, COBRA, HIPAA, FMLA/ADA compliance; lead MHPAEA NQTL comparative analyses; steward Transparency in Coverage (MRFs/price tool) and No Surprises Act alignment; oversee filings (e.g., 5500/SAR) and audits.
- Open Enrollment & Communications: Own OE strategy/timeline and inclusive, plain-language communications with decision support tools; measure comprehension and plan selection quality.
- Vendor Management: Lead RFPs, contracts, SLAs/guarantees, and business reviews for all H&W vendors and point solutions; consolidate where it improves experience and total cost; publish scorecards and deliver year-over-year savings and quality gains.
- M&A Integration: Lead diligence, cost modeling, harmonization, transition plans, and change communications for acquisitions/divestitures.
- Data, Reporting & Analytics: Establish dashboards on trend, pharmacy, absence, vendor SLAs, and experience; translate insights into actionable recommendations for leadership.
- Budget & Forecasting: Manage the $75M+ benefits budget; forecast plan changes; partner with benefits broker on scenario modeling and performance reviews.
- Leaves & Accommodations: Oversee FMLA, state/PFML, ADA; integrate with disability and timekeeping; ensure compliant, empathetic case handling and return-to-work programs.
- People Leadership & Operations: Lead, coach, and develop the benefits team; ensure accurate eligibility, file feeds, deductions, controls, and continuous improvement across HRIS/BenAdmin.
Qualifications
List minimum requirements for education, experience, and proficiencies
- Bachelor’s degree in HR, Business, or a related field; master’s degree preferred.
- 10+ years progressive U.S. benefits experience with large, multi-state populations; 3+ years leading teams or large cross-functional programs.
- Demonstrated expertise in pharmacy/PBM strategy, specialty Rx management, and enterprise-level vendor negotiations and performance management.
- Deep knowledge of ERISA, ACA, COBRA, HIPAA, FMLA/ADA, MHPAEA NQTL analyses, Transparency in Coverage, and No Surprises Act; experience with filings, audits, and controls.
- Strong analytics and financial modeling skills; proficiency with Excel/BI and HRIS/benefits platforms (e.g., Alight/Workday/UKG/Dayforce).
- Proven success leading Open Enrollment, complex change initiatives, and M&A integrations; executive-ready communication and stakeholder management.
- CEBS or SPHR/PHR preferred.
Role reports to
Vice President of Total Rewards
Benefits and Compensation:
This role will be based out of our New Brighton office. The pay range is $127,600 - $191,800, depending on job-related knowledge, skills, and experience. This position is eligible for annual bonus and profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family. Some benefits include:
Comprehensive Insurance coverage, Medical, Dental, Vision, and more
Access to corporate fitness center
Wellness Program
401K with employer match
Discounted company stock (Employee Stock Purchase Plan)
Profit Sharing
Generous paid time off
Growth opportunities through company sponsored leadership development courses and trainings
This position is not eligible for sponsorship.
All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.
