Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Who we are:
As Caterpillar's Resource Industries Sales, Services and Technology (RISST) Division, we take immense pride in our mission to provide the best possible customer experience by leveraging cutting-edge technologies such as automation and electrification to help our customers solve their biggest mine site challenges. Our integrated site solutions, including product health and safety services, are designed to enhance efficiency while ensuring safety and sustainability.
Our dedication is unwavering as we strive to create tailored site solutions that not only boost productivity but also reduce costs, ensuring an exceptional experience for our global customers. By working closely together with our dealers and customers, we function as a tightly knit three-legged stool, focused on a common purpose - building a better and more sustainable world.
Together, we are mining better!
Role summary:
We have an exciting opportunity for a strategic Business Development Manager. This role is pivotal to driving growth and operational excellence across the Africa mining sector. The successful candidate will work closely with Caterpillar dealers to develop and implement business development strategies, and leverage data insights to understand market trends and opportunities.
This role is suitable for a seasoned professional with a passion for strategy, relationship-building, and delivering results in a dynamic and diverse region.
Key Responsibilities
Develop and implement business development strategies aligned with long- and short-term sales goals.
Identify and analyze organizational strengths and weaknesses to respond effectively to market opportunities.
Coach and support sales teams in promoting mining products and driving operational improvements.
Oversee resolution of customer concerns and ensure high levels of satisfaction.
Cultivate strong relationships with key mining customers and Caterpillar dealers across Africa.
Design tailored engagement strategies for strategic customer groups.
Collaborate cross-functionally to embed a Customer-Back approach and align with enterprise and dealer priorities.
Facilitate structured reviews and feedback loops to drive continuous improvement and value deliver.
Required Qualifications & Experience
Bachelor’s degree in Engineering, Marketing, or Business.
Postgraduate qualification in Business (MBA or equivalent).
Minimum 10 years of experience in business development, preferably within the mining or heavy industrial sectors.
Proven experience in strategy development and implementation in mining.
Demonstrated success in business improvement projects and value selling.
Experience working in Africa, with a strong understanding of regional dynamics.
Fluency in French is essential.
Experience in data mining and market trend analysis.
Proven ability to work within a matrix organization and collaborate across functions.
Key Competencies
Customer Focus – Ability to interpret customer needs and deliver tailored solutions.
Data Gathering & Analysis – Skilled in synthesizing data from diverse sources to inform decisions.
Decision Making & Critical Thinking – Strong analytical skills and sound judgment.
Effective Communication – Excellent intercultural communication skills across all organizational levels.
Negotiation – Ability to negotiate constructively with internal and external stakeholders.
Relationship Management – Proven ability to build and maintain strategic partnerships.
Strategic Thinking – Strong organizational acumen and focus on key success factors.
What Will Set You Apart
Demonstrated experience translating strategic priorities into actionable regional initiatives.
Proven success in enabling cross-functional teams and developing scalable growth frameworks.
Experience providing strategic guidance and coaching to ensure alignment with enterprise-wide goals.
Additional Information
NB: The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
How We Support You (Employee Benefits):
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus and additional benefits.
We value authenticity and encourage candidates to submit original, personally crafted responses throughout our hiring process. Use of AI-generated content may disadvantage your application
Visa sponsorship is available for eligible applicants.
Posting Dates:
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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