At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Alaska (Any City), California (Any City), Hawaii (Any City), Idaho (Any City), Montana (Any City), Oregon (Any City), Utah (Any City), Washington (Any City)
Job Description:
We are searching for the best talent for Ultrasound Area Technology Specialist.
This is a field-based role available in multiple states within North America. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from various locations to apply and encourage you to review the following states where this opportunity is available:
- Washington
- Oregon
- California
- Utah
- Montana
- Idaho
- Alaska
- Hawaii
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
The UATS role will be an integral part of Biosense Webster's US Field Sales & Service group reporting to the New Technology Manager and closely partnering with the Area UCAS team in coordination with the Regional Business Director (RBD). This position will require a commercial mentality along with a strong clinical background in Intracardiac Echo (ICE). One of the UATS’ primary focus areas will be on increasing market share growth in procedures where ICE is used to visualize the Left Atrial Appendage (LAA). This position will also focus on assessing and increasing the clinical competency development for the assigned area's Ultrasound Clinical Account Specialist (UCAS) team. The role will assess area UCAS' clinical skills with a primary focus on skills related to ICE visualization of LAA, identify internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond. This role will also be directly involved in launching new ultrasound technologies; and will be accountable for achieving geographically aligned business objectives.
PRIMARY DUTIES & RESPONSIBILITIES
Under limited supervision and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:
- Partner with RBDs/Territory Managers to develop & execute an account business plan that leads to adoption of BWI Acunav and associated BWI ULS systems for procedures requiring Ultrasound visualization of the LAA within a BWI sales Area.
- Develop physician ICE targets in collaboration with Area UCAS.
- Meet or exceed goals related to evaluation of ICE by new physicians.
- Accurately assess customer needs, opportunities, and potential barriers, at accounts where ICE for LAA visualization is being introduced and establish an adoption plan leading to business growth and sales goal attainment.
- Partner with Sales & ULS commercial marketing team to execute content for emerging and targeted areas of growth.
- Provide expert clinical product and technical assistance and training to physicians and EP/IC Lab Staff on the effective use of BWI's ULS systems and catheter equipment within an assigned area geography, and in a manner that leads to meeting and exceeding business goals.
- Organize and facilitate regular Area trainings related to targeting physicians utilizing TEE for LAA visualization for both UCAS and physicians.
- Partner with various stakeholders including Sales, Marketing and Global Education & Training to execute continual ULS specific education of all sales & clinical field personnel with a focus on ICE visualization of the LAA.
- Shares ULS best practices to increase value for customers and drive conversions from TEE to ICE.
- Develop & execute an internal workgroup-wide ICE for LAA certification plan that brings 100% of the group to the targeted level.
ADDITIONAL DUTIES & RESPONSIBILITIES
- Works in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned area UCAS members and establish a prioritized clinical development plan leading to continual growth and business goal attainment.
- Educate assigned customers on all BWI ULS products to optimize effective usage by providing technical and clinical information and in-service trainings.
- Uses and coaches aligned area UCAS on consultative selling techniques to identify potential sales opportunities within the account.
- Creates awareness of BWI ULS solutions and facilitates Territory Manager (TM) and Ultrasound Clinical Account Specialist (UCAS) contact with the key decision makers to drive incremental business.
- Drives collaboration and maintains consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. other EP/Ultrasound CAS, FSE, RBD/KAM) and other internal and external partners.
- Develop and share ULS specific best practices with US Field Sales and Service colleagues and internal partners.
- Develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
- Stays current on company ULS products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
- Prioritize and appropriately respond to requests in a high-stress environment.
- Maintain composure and problem-solving focus during stressful interactions.
- Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders.
- Formulate solutions based on dialogue and input gained during session.
- Respond daily to requests by email and voicemail from customers, practitioners and partners.
- Perform administrative work, including UCAS Field Visit Letters, training summaries, account documentation, compliance training requirements, expense reporting, and Company system input.
- As required, responds to requests for case support to customers for the operation and use of BWI distributed ULS equipment and imaging catheters. Sets appointments, presents clinical and technical information, and is present to provide technical support when requested.
- Communicates with counterparts, supervisor, and business partners to ensure efficiencies and open lines of communications.
- Maintain Safe Fleet standards according to Company guidelines.
- Responsible for communicating business related issues or opportunities to next management level
- Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition
- Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
- Performs other duties assigned as needed
The anticipated base pay range for this position is $96,000-$149,500.
This position is eligible for a company car through the Company’s FLEET program.
• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
Additional information can be found through the link below.
For additional general information on Company benefits, please go to: -https://www.careers.jnj.com/employee-benefits
QUALIFICATIONS:
- This position requires a minimum of a Bachelor's degree, or 5 years of relevant professional work experience.
- Certification in sonography, cardiology technology (E.g. IBHRE, RCES), for EP and ultrasound clinical experience is required. Managerial / supervisory experience strongly preferred.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES and CERTIFICATIONS/LICENSES:
- Managerial / supervisory experience strongly preferred.
- Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities are required.
- The qualified candidate will have outstanding interpersonal and relationship-building skills.
- Strong computer skills, including proficiency with the Microsoft Office products is preferred.
- Must successfully complete all Company training programs and pass the Company certification process, as well as all customer mandated and vendor credentialing requirements.
- Must have and maintain advanced clinical knowledge of Intracardiac Echocardiography, general ultrasound techniques, interventional cardiology, and EP including significant experience with Left Atrial Appendage Closure (LAAC) procedures
- Must maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
- Valid driver's license and clean driving record.
- Live in the assigned geography is strongly preferred.
ADDITIONAL POSITION REQUIREMENTS
- Exempt position requiring the ability to establish an elastic and effective work schedule that accommodates frequent disruptions to routines with extremely flexible work hours to meet objectives and customer schedules.
- Advanced computer skills, and the ability to multitask without the direct oversight of manager.
- Must be willing and able to travel up to 70% overnight locally, regionally, and nationally.
- Adheres to customer protective, safety, and security protocols. Must have valid driver's license in state of residence.
PHYSICAL WORKING CONDITIONS / REQUIREMENTS
- Required to work in a laboratory setting near or with heavy equipment, ability to lift 60 lbs., and wear protective gear (i.e. lead aprons).
LOCATION & TRAVEL REQUIREMENTS
- Location: Washington, Oregon, California, Utah, Montana, Idaho, Alaska, Hawaii
- Travel: up to 70%
EXTERNAL AND INTERNAL INTERACTIONS
Company management reserves the right to add, delete or otherwise alter assigned duties at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource. #RPONA
At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.
Here’s what you can expect:
• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
• Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
• Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.
At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process!
The anticipated base pay range for this position is :
$96,000-$149,500
Additional Description for Pay Transparency:
The anticipated base pay range for this position is $96,000-$149,500. This position is eligible for a company car through the Company’s FLEET program. • Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. • Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). • This position is eligible to participate in the Company’s long-term incentive program. • Employees are eligible for the following time off benefits: • Vacation – up to 120 hours per calendar year • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year • Holiday pay, including Floating Holidays – up to 13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
