This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.As an Associate Network Operations Engineer, you will perform reactive monitoring of all core level telephone, IP and Video elements within network facilities. You will be responsible for initial triage, escalation, and resolution of network troubles, as well as vendor engagement.
WHAT OUR ASSOCIATE NETWORK OPERATIONS ENGINEERS ENJOY MOST
- Opportunities for career growth
- Working with cutting edge communications technology
- An open communication flow between peer organizations
- Being a part of a reliable and supportive team
- Growing their talents as an individual and as a team
Being able to work under pressure is imperative to being successful in this role, as you will escalate customer-impacting and install-impacting (new revenue) major incidents to verticals for each line of business, technology product, critical network facility, and service delivery platform. Your work will ultimately help in the protection of Charter’s growing network.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience: Network troubleshooting and/or surveillance experience of zero to two years
- Education: Associates or Bachelor’s degree in Electronics/Technology or Sciences or industry certification or equivalent work experience
- Technical Skills: Knowledge of network operations, ability to work with internal and external clients, various operation support groups, vendors, carriers and utilize all network tools and resources to resolve the majority of trouble tickets assigned, ability to troubleshoot and correlation event and alarms skills, knowledge of topology, platforms, and protocols for IP, Voice, and Video networks, knowledge of network operations tools and ticketing platforms, demonstrated aptitude to triage and correlate event/alarms
- Abilities: Able to work in a teamwork environment
- Skills: Able to work under pressure, strong organizational skills, strong communication skills
- Schedule: Wednesday - Saturday : 1:30 PM - 12:00 AM EST
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ENO345 2025-60744 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive
pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.
Watch this video to learn more.Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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