If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This position is based in Columbus, Ohio and requires local presence to support on-site responsibilities and collaboration. Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of Columbus, Ohio.
We are seeking a candidate with demonstrated expertise in the following areas:
Residential Construction: Strong understanding of building practices, materials, and project management within residential settings.
Smart Home Technology: Familiarity with current and emerging technologies that enhance home automation, connectivity, and energy efficiency.
Property Technology: Knowledge systems such as ClaimCenter, Xactimate and other supporting technology.
Policies and Best Practices: Proven ability to apply Nationwide standards, regulatory requirements, and operational best practices to ensure quality and compliance.
Ideal candidates will bring a blend of technical knowledge, practical experience, and strategic thinking to support property development and management initiatives.
Compensation Band: G2
Job Description Summary
We take pride in the services we provide and value the relationships we develop in supporting business units to achieve their objectives. Our goal is to be the most trusted, innovative and agile learning and development organization; delivering solutions that build confidence and drive performance. If you are flexible, adaptable, a problem solver, enjoy making a difference by helping people and are driven by your creative energy to share knowledge with others we want to hear from you!
As a Consultant, you'll conduct advanced-level technical training classes and programs based on in-depth technical knowledge. You will act as a resource or subject matter expert to trainers and specialists for the design of training programs or projects. You'll be the highest level technical professional, where mastery of subject matter and most advanced skills are required to impact the organization.
Job Description
Key Responsibilities:
Conducts sophisticated technical skills classes, courses and programs. May also conduct other lower level courses as needed. Schedules training courses and enrolls associates. Serves as a back-up to other instructors.
Provides continuous evaluation of responses and feedback relative to program development, administration and logistics.
Reviews course content and makes recommendations for improvements, modifications or continuation based on expertise. May also consult on development of materials.
Crafts the appropriate learning experience by researching standard methodologies in advanced technical areas to incorporate into class discussions or to adjust presentation materials. May provide basic needs analysis and process improvement consulting for assigned business units.
Serves as liaison to various Nationwide task forces based on subject matter expertise and projects as assigned.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to business unit Manager, Director or Executive or Learning and Performance Manager or Director.
Typical Skills and Experiences:
Education: Undergraduate degree desired. Prefer adult education-related field or progress toward advanced degree in a related field.
License/Designation/Certification: Certification in recognized field of expertise (CPCU, AIC, API, AU, etc.) desired. In some business units there may be additional regulatory requirements for specific certifications (i.e., FINRA series in Nationwide Financial). Progress towards learning certificate such as CPLP desired.
Experience: Typically requires 10 or more years of experience in area of technical expertise. Additional experience in project leadership, supervisory or adult learning desired.
Knowledge, Abilities and Skills: Subject matter authority related to training area of responsibility with broad technical knowledge beyond area of expertise. Exceptional understanding of adult education concepts, learning styles, evaluation methods and process/workflow development. Strong instructional design and eye for business. Excellent communication skills. Proven track record to explain sophisticated technical concepts and to analyze program results and recommend solutions. Strong group dynamics and interactive skills. Strong project management and consulting skills. Ability to set priorities, manage time, prioritize work and meet deadlines.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: May require physical ability to stand while teaching and to move furniture, equipment and supplies around classroom. Potential for travel and non-standard work hours.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
