ADP is hiring a
Sr. Director, Business Transformation to help shape the future of our HR Outsourcing (HRO) business. Reporting to the Vice President of Data Analytics and Business Transformation, you’ll lead enterprise-wide initiatives that reimagine how we operate, organize, and deliver for clients.
In this role, you’ll partner with senior leaders to drive transformation across operating model and organization design, process improvement, technology adoption, and GenAI-enabled innovation. You will also serve as a leader of leaders, guiding a multi-level team of directors, managers, and individual contributors while building a culture of growth, collaboration, and high performance.
If you’re a strategic leader who thrives at the intersection of vision and execution, this is your opportunity to lead meaningful change in one of the world’s most trusted HR technology companies.
WHAT YOU'LL DO: Responsibilities
You Are
A strategic leader with the ability to guide transformative initiatives through vision, collaboration, and data-driven insights. You bring expertise in business transformation, program management, AI innovation, change leadership, and stakeholder engagement. Your focus will be on aligning strategic initiatives with executive priorities while leading high-impact projects across the organization.
What You Can Expect On a Typical Day
Strategic Leadership, Execution & Delivery
- Translate complex business problems into actionable strategies and roadmaps, and lead development of transformation project execution, ensuring clarity of scope, ownership, and measurable outcomes.
- Drive adoption of emerging technologies (e.g., automation, GenAI, and advanced analytics) to modernize operations and enhance employee and client experiences.
- Scan industry trends, benchmarks, and best practices to inform transformation approaches and keep ADP at the forefront of HR outsourcing innovation.
Program & Team Leadership
- Lead, coach, and upskill a diverse team of leaders and associates to deliver a portfolio of initiatives including change & adoption, organizational design, operating model design, operational excellence, and technology implementation.
- Establish transformation frameworks and toolkits (e.g., change management, process excellence, operating model design) that can be applied consistently across the organization.
- Build and sustain an inclusive, high-performance culture through coaching, continuous feedback, and career development.
Collaboration & Influence
- Serve as a trusted advisor to senior leaders, influencing decisions and shaping enterprise transformation.
- Partner with business leaders from across the HRO to identify opportunities, prioritize initiatives and align on outcomes.
- Act as a connector across functions, ensuring alignment, clarity of responsibilities, and shared accountability for results.
To Succeed In This Role
- Bachelor’s degree in Business Management, Information Systems, or related field (MBA preferred).
- 10+ years of relevant work experience in management consulting, strategy, or business transformation experience with F300 clients
- Extensive experience simplifying complex topics and coaching, guiding and upskilling at both senior and junior associate levels and encouraging them to take ownership of their personal development
- Track record of driving large-scale organizational change initiatives.
- Strong background in technology-led transformation, including automation, analytics, or AI adoption.
- Strong communication (written / verbal), storytelling, and interpersonal skills to distill complex concepts and create compelling narratives to influence at all levels (Senior Leaders to front-line associates)
- Ability to negotiate effectively with stakeholders on critical program decisions
- Advanced PowerPoint and Excel technical skills
- Deep familiarity with AI-driven business transformation and a passion to stay on top of GenAi or AI-driven trends
- Preference given to candidates with heavy Human Capital Management (HCM) industry knowledge
- Travel up to 25% domestically as needed.
You'll Love Working Here Because You Can
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Balance work and life. Resources and flexibility to more easily integrate your work and your life.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.
What are you waiting for?
Apply now!
Jobs.adp.com
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
