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About this role:Wells Fargo is seeking Loan Servicing Representatives to join the Auto Operations Group in Irving, TX. This team is part of our Consumer Lending business.
Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career.
Apply today for opportunities in the following areas:
- Reinstatements
- Legal Letters
- Repossession Operations
- Vendor Support Invoicing
- Impounds
- Aftermarket/Letter of Guarantee/Specialty Operation Support SM
- Loss Recovery
- Payment Operations
- Bankruptcy Operations
- Titles
Required Qualifications:- 2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:- Experience within auto financial operations and/or automotive industry
- Experience executing in a fast paced, high demand, production environment while balancing multiple priorities
- Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment
- Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties
- Excellent analytical skills with high attention to detail and accuracy
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Customer Service focus with the ability to listen to customer needs and recommend solutions
Job Expectations:- Attend paid training period for 4 weeks - Monday - Friday, 8 am - 5 pm
- Flexible to work any hours within 6 am - 7 pm.
- Work on-site at the location posted
- This position does not offer relocation assistance
- This position is not eligible for Visa sponsorship
Job Location: - 401 Las Colinas Blvd W Building A - Irving, TX 75039
Posting End Date: 16 Sep 2025
*Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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