Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options, meaning you can work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together, or this role can be performed remotely in most locations in the country of employment.
The Product Insights Manager is a strategic partner and advocate for our field teams, responsible for representing the voice of sellers and operations in the development and optimization of LinkedIn’s internal Go-To-Market (GTM) tools and technology. This role is critical in capturing, analyzing, and synthesizing feedback to drive actionable improvements, enhance automation, and streamline the selling experience. The Product Insights Manager works cross-functionally to shape enablement, prioritization, and deliver measurable impact across the organization.
Responsibilities:
- Serve as a liaison between field teams, enablement, operations, and product/engineering, ensuring feedback and insights are systematically captured, analyzed, and acted upon.
- Coordinate and conduct user feedback sessions to gather qualitative insights and validate feedback
- Aggregate and analyze user feedback using internal tools, product usage data, customer surveys, and other data sources to uncover actionable insights and inform product strategy.
- Support the post-launch hypercare period by monitoring user adoption, addressing issues, and facilitating rapid resolution of critical feedback to ensure a smooth transition and optimal user experience.
- Collaborate with operations teams to investigate and resolve root causes of user friction, driving continuous improvement in the selling experience.
- Identify, track, and report on key success metrics to measure the impact of product enhancements to internal tools.
- Partner with product, design, and operations teams to ensure operational processes and user experience considerations are integrated into new product development and releases.
- Work closely with enablement teams to develop targeted communications and enablement strategies that support product adoption and user success.
Qualifications
Basic Qualifications:
- 4+ years’ experience in Product Insights, Product Operations Management, Management Consulting, Program Management, Operations Management, Product Management, Product Marketing, or combination of these.
- Experience working with sales or sales operations teams.
- Experience with GTM systems and tools.
- Experience synthesizing large-scale data into actionable insights using visualization tools and storytelling frameworks.
- Bachelor's degree is Management or similar field, OR equivalent work experience.
Preferred Qualifications:
- Experience in building, deploying, or contributing to bots, agents, or automated assistants—whether through product development, platform integration, or experimentation with conversational AI tools.
- Experience managing complex processes and internal systems.
- Ability to gather business insights and identify trends from data, including synthesizing information from multiple sources.
- Strong organizational skills and attention to detail.
- Proven cross-functional collaboration and negotiation abilities.
- Excellent verbal and written communication skills.
- Experience influencing stakeholders through data-driven insights.
- Experience with SQL and data analysis
- Experience with Tableau and PowerBI
Suggested Skills:
- CRM
- Quote to cash
- SQL
- Tableau
- Product Insights
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $126,000 to $204,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
