What does a successful Product Enablement Specialist at Fiserv do?
You will serve as a technical and strategic liaison to business consultants (BCs) with a focus on fostering success for new hires. In this role, you will be the go-to expert on our Clover product – Conducting technical demos for our sales teams and potential referral partners, addressing in-depth product questions, providing solutioning support, and delivering product communications.
What you will do:
- Conduct engaging, solutions-oriented technical demos that highlight key functionality and customer benefits for our New Hire BCs.
- Serve as the go-to expert for answering technical and product-related questions for New Hire BCs.
- Host weekly touchpoints with New Hire BCs to provide product training
- Collaborate with our Partnerships team to showcase the value of Clover’s solutions to prospective partners and associations to sign more referral agreements.
- Manage Product Newsletters for BCs to stay up to date on latest Clover product updates.
- Provide input into Product Strategy for New Hire and Continuing Educaton training programs.
What you will need to have:
- Bachelor’s Degree in relevant field (Business Management, Marketing, HR, Education).
- 5 years of experience/knowledge in financial/merchant service sales process, tools, systems & products.
- 2 years of experience in Learning & Development or in similar business-function role such as Sales or Support.
What would be great to have:
- Experience as SharePoint administrator
- Formal facilitation certifications by accredited vendors
- Sofware sales and/or product management experience
- Experience working with the Clover solution
How you will work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Applicants must be authorized to work for any employer in the US. We are unable to provide employer sponsorship or take over sponsorship of an employer sponsored visa at this time.
R-10352504
