What does a successful Business Consultant do at Fiserv?
At Fiserv, a successful Business Consultant embodying our commitment to innovation and excellence actively engages with local SMBs to help them transform their business operations. By leveraging cutting-edge Clover software solutions, Business Consultants drive measurable impact and long-term value for merchants, aligning with Fiserv’s mission to support businesses in the ever-evolving financial services landscape.
What you will do:
- Proactively build a robust sales pipeline through field activity, networking, and referrals, independently initiating conversations without relying solely on inbound leads.
- Take a consultative, value-driven approach to understand merchants' business operations, pain points, and growth goals, recommending tailored Clover software plans and complementary services.
- Position yourself as a trusted business advisor, guiding merchants through the Clover ecosystem from payment solutions to business management tools.
- Drive long-term client success through relationship management and portfolio growth, maintaining strong connections with existing merchants.
- Represent Fiserv’s core values—acting with integrity, respect, and genuine care in every interaction.
What you will need to have:
- Prior experience in a quota-driven self-sourcing sales environment for small to medium-sized clients.
- Ability to explain technical features in simple terms and demonstrate product benefits.
- Extensive experience in cold-calling and self-sourcing leads.
- Organized and disciplined in managing a geographic territory, planning visits, and tracking activity.
- Proven track record of achieving results and consistently hitting KPIs.
What would be great to have:
- Cross-selling skills.
- Expertise in sales scoping and qualification.
- Proficiency in sales closing and agreements.
- Experience in field sales, tele-sales, and prospecting.
- Knowledge of product line.
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