About this Position The position is part of the Global Business Solution in Cairo (GBS+ Cairo), in the Order Management Process specifically handling the operation of Order Management & Sales Operations.
What you´ll do
This role is critical in ensuring smooth order processing and accurate documentation, while also supporting sales controlling through debit notes validation.
Key Responsibilities:
- Manage end-to-end order processing, ensuring accuracy and timely execution.
- Coordinate with internal teams (Sales, Logistics, Finance) to resolve order-related issues.
- Monitor and maintain order status, delivery schedules, and customer communications.
- create returns, free of charge orders, and reporting
- Validate and process debit notes in collaboration with the Sales Controlling team.
- Ensure compliance with internal controls and company policies.
- Support continuous improvement initiatives in order management and documentation processes.
