Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast’s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible.
Job Summary
The Director of Partner Management will responsible for the management of Xumo operator partners. They will be responsible for the overall partnership strategy and success of all Xumo operators. They will own the success and performance metrics for existing partners, and will own identifying strategic actions to ultimately scale and retain critical partners. They may also negotiate terms and conditions of business agreements, and have experience managing professionals at manager, supervisor and professional levels. They will ensure the appropriate resources are allocated to achieve financial and business objectives, and will influence and integrate strategy within their functional area.
Job Description
Core Responsibilities
- Directly oversee, be responsible for, and manage Xumo's portfolio of operator distributor partners.
- Manages the company’s operator portfolio with the objective of maximizing device deployments and driving retention.
- Strategic influencer of company partner plans, agreements and competitive response.
- Recommends responses and programs to competitive actions, evaluating business unit and Company objectives with internal investment, partnership opportunities and/or concluding partnership deals.
- Partners with legal and with partners on company strategic plans, response, and agreements.
- Manages department priorities and may serve as liaison to industry associations.
- Manages, develops and motivates team members to ensure the efficient operation of the function.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Position is office based in Philadelphia, PA- 4 days a week in office/1 day remote
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Relationship Management; Key Account Management; Partnership Strategy
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
