What does a successful Merchant Account Executive do at Fiserv? The Merchant Account Executive plays a vital role in providing strategic and consultative management for a portfolio of clients in the FI Acquiring vertical. By understanding the client's business, goals, strategies, and industry trends, you will help them leverage large, multi-disciplined projects and Fiserv's broad business development initiatives to grow their business. This role is focused on deepening client relationships and generating new demand, revenue, profit margin, and retention for Fiserv.
What you will do:
- Develop, identify and execute an account strategy aligning Fiserv’s growth plans and opportunities to those of the client.
- Generate new demand, revenue, profit margin, and retention for Fiserv with assigned mix of current clients in the FI Acquiring vertical.
- Lead multiple initiatives concurrently, potentially in different distribution models, identifying merchant prospects and driving those new sales opportunities to closure within Fiserv’s sales distribution channels.
- Ensure proactive accountability to the client leading to an improved client experience and retention.
- Elevate and close client issues quickly and effectively with a sense of urgency.
What you will need to have:
- 8+ years of experience in merchant acquiring, specifically in banking, card processing, merchant processing, check services, prepaid, and/or alternative payments.
- Bachelor’s degree or an equivalent combination of education, work, and/or military experience.
What would be great to have:
- 6+ years of experience in FI Acquiring industry.
- 6+ years of experience in managing client relationships in a financial or payment services environment.
- Certifications in project management or related fields.
Important info about this role:
- Ability to travel up to 50% of the time and work weekends/evenings, as necessary.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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