Sr. Business Analyst
Comerica’s NexPay initiative is growing and we are looking to add a Payments Technology Product Manager to the team. The NexPay initiative aims to build a modern and API driven payment solution to serve our clients. Our business combines the strength and expertise of a 180-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class API products that helps clients to succeed. Using modern technology built on the cloud, our mission is to build a market-leading payment platform that meets our corporate client's needs.
This role will support the full lifecycle of Comerica's products from inception to the complete implementation of the product through various distribution channels. This role will focus on product requirements, customer experience design, deployment planning and product strategies working closely with stakeholders in Technology and the lines of business. This role will also have significant ownership of the ultimate success of assigned product offerings throughout their managed life cycle.
Position Responsibilities
Delivery Excellence
- Provides strategic management of the overall Product program, ensuring that release schedules are met and risks managed.
- Leads a collaborative, dynamic Product planning process prioritizing efforts that align with Comerica and Technology strategies and provide the best value and outcome for the investment.
- While working with the delivery team, responsible for developing structured development plans that drive Product releases from inception through delivery.
- Works with the Program/Project Management to decompose the Product Vision and Product Roadmap into themes which will be captured in the Product Backlog by the project manager or delivery lead.
- While working with the technical teams and the business Product Owner, the Product Delivery Manager is responsible for driving a Release and Iteration Plan based on the Backlog.
- Consistently exercise independent judgment and discretion in matters of budget, scope and schedules.
Strategic Thinking
- Works with stakeholders to expand product offerings.
- Monitors current market, and competitive trends to identify opportunities for growth.
- Supports new product ideation activities and processes.
- Collaborates with Marketing and the business Product Owner on overall product strategy.
- Maintains awareness of Technology strategies and direction to assure the alignment of the product's technologies.
- Coordinates new product offerings and oversee flow of set up processes within delivery teams.
Collaboration
- Works with the key stakeholders including the business Product Owner to define the Product Vision and Product Roadmap for any given product that considers innovation, customer feedback and market/industry drivers.
- Works in collaboration with multi-disciplinary teams including security, risk/compliance, architecture and operations.
- Ensures that all team members, including business partners, are working together effectively, are communicating with related teams and are producing quality work, in line with the overall Product vision.
- Actively participates in the Product Development community, sharing and re-applying skills and knowledge and bringing in best practice.
Communication
- Maintains communication with stakeholders in Technology and other lines of business to ensure that there is visibility into the Product's direction, schedule, progress and operational status.
Position Qualifications
- Bachelor's Degree from an accredited university or 8 years of related experience with a demonstrated ability to successfully perform the requirements of the position
- 5 years of relevant experience in Information Technology, Information Systems or Product Management
- 5 years of experience in technical business consulting, business analysis or product design
- 3 years of experience in strategic development
- This position is not eligible for sponsorship. Must have indefinite employment authorization.
Preferred Qualifications - Extensive experience in identifying technical solutions for complex business problems, identifying the benefits and risks of the solutions, and providing recommendations if needed
- Technology experience in following technologies:
- Core Java and JEE
- Spring Boot with Microservices
- AWS Technologies (Fargate, EC2, ECS, S3, RDS, Lambda)
- 5 years of experience mentoring another technologist
- Technology experience preferred in one or more the following frameworks: Spring (core and boot) Angular, or jQuery.
- Technology experience preferred in one or more the following tools: Jira, Jenkins, Bitbucket, Ansible, Terraform, or Docker
Work Best Category
Category C - Days in the office will either be designated days or will vary week to week from 2-5 days
Hours
8:00am - 5:00pm Monday - Friday
Salary
To Be Determined Based on Individual Experience
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI’s Record of Arrest and Prosecution Background (“RAP Back”) service, which provides ongoing notification to the Company of any updates to your criminal history.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer – disability/veteran.