The Executive Meeting Manager is responsible for managing all aspects of corporate and executive meetings, conferences, and special events at the hotel. This includes working closely with clients to plan, organize, and execute seamless meetings, ensuring that all their requirements are met to the highest standard. The ideal candidate is an experienced event professional with exceptional organizational, communication, and customer service skills.
- Solicit, negotiate and generate contracted revenues from potential clients that meet criteria established in the hotel business plan.
- Employ revenue management techniques to present proposals.
- Prepare and present Requests for Proposals so that both client and hotel receive good value.
- Prospects for new business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
- Work with the sales team to convert leads into successful bookings, ensuring maximum revenue generation for the hotel.
- Prepare and distribute event contracts, ensuring all details and terms are clearly defined.
- Serve as the main point of contact for all clients booking meetings and corporate events with Food/Beverage.
- Collaborate with clients to understand their needs, expectations, and objectives, and provide customized solutions to ensure their success.
- Provide expert advice and guidance on event planning, meeting space options, audio-visual requirements, catering, and logistics.
- Oversee the execution of all meetings and events with Food/Beverage from pre-arrival through post-event follow-up.
- Coordinate with internal departments, including catering, housekeeping abd front desk to ensure all client specifications are met.
- Ensure a timely and efficient setup of meeting rooms, including seating arrangements, technology, and special requests.
- Actively promote and upsell additional hotel services and amenities (e.g., catering options, meeting packages, A/V equipment, etc.).
- Maintain constant communication with clients before, during, and after events to ensure satisfaction and address any last-minute changes or issues.
- Proactively troubleshoot and resolve any concerns related to event logistics, service, or equipment.
- Ensure accurate and timely billing for all meetings and events.
- Maintain organized records of client communications, event details, and contracts.
- Develop detailed event itineraries and timelines to ensure smooth operations for each meeting or event.
- Coordinate travel arrangements, accommodations, and any off-site activities as needed for clients.
- Gather client feedback to assess the success of events and identify areas for improvement.
- Follow up with clients after events to ensure their satisfaction and encourage repeat business.
What Are We Looking For?
We are seeking a talented individual with:
- A minimum of one year of hospitality-related management experience.
Preferred Skills and Qualifications:
- Proficiency with hotel property management systems, specifically Delphi.fdc.
- A relevant degree in business development or a related field from an accredited institution.
- Certifications such as CMP or CPCE are a plus.
Since its founding in 1919, Hilton has been a pioneer in the hospitality industry. Today, Hilton continues to lead through innovation, excellence, and a commitment to success. Our continued leadership stems from our Team Members who embody our
Vision, Mission, and Values.
Our Core Values include:
- Hospitality: Passionate about delivering exceptional guest experiences.
- Integrity: Doing the right thing, always.
- Leadership: Leading in our industry and communities.
- Teamwork: Collaborating as a unified team.
- Ownership: Taking responsibility for our actions and decisions.
- Now: Operating with urgency and discipline.
Key Attributes We Value:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What’s it Like to Work at Hilton?
Hilton is the world’s leading hospitality company, offering a diverse range of accommodations—from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided business and leisure travelers with top-tier service, amenities, and value.
Our ongoing mission is to create memorable experiences for our guests across our global brands. Guided by our vision
“to fill the earth with the light and warmth of hospitality,” we unite as a team dedicated to delivering remarkable hospitality every day. At the core of our success are our amazing Team Members, who make it all possible!
Work Locations
Hampton Inn Boston Seaport
Schedule
Full-time
Brand
Hampton by Hilton
Job
Catering and Event Services
