About Merchant Solutions, FI Channel & Small Business Strategy
Fiserv is doubling-down its focus the small business segment, it is our right to win. We want you to be part of the team that captures the SMB market through our bank partnerships and streamlining a fragmented industry, client base with lots of choice, players and innovation, including 140+ fintechs serving SMBs today. SMBs are challenged with navigating an increasingly complicated ecosystem. Cash flow sits at the heart of everything a small business does every single day. We own the bank channel who support those SMB relationships, and they are losing share. We can enable both the banks and Fiserv to capture this market through an integration of our assets and enablement of an integrated, distribution channel for players in market.
About your role:
Fiserv is seeking a dynamic and strategic Regional Vice President for the Western States to lead Small Business Sales for Fiserv and our Clover platform. This unique role will cover the Western United States, managing a high-performing team of 40-60 sales professionals, focused on accelerating growth across our small business segment. You will work closely with both large and mid-market financial institution (FI) partners in your region to develop deep, lasting relationships on behalf of Fiserv with the goal of driving lead generation and sales closure. This high-impact leadership role carries responsibility for regional sales performance, team leadership, and strategic market development.
The ideal candidate will bring a passion for small business, passion for driving team performance, an understanding of sales execution, and a vision for shaping successful partnerships.
Sales Leadership:
- Lead and manage a regional sales team focused on driving small business acquisition and revenue growth through Clover and Fiserv offerings.
- Execute against defined sales metrics and KPIs including client acquisition, activation rates, revenue targets, and financial institution (FI) partner / regional penetration goals.
- Serve as the primary advocate for feedback from FI partners and small business customers, translating insights from customers into actionable outcomes and go-to-market improvements
- Partner with Product, Marketing, and Strategy teams to inform the development and direction of the healthcare payments solution based on real-world small business needs.
- Present to Fiserv’s institutional clients across financial institutions (FI) as part of quarterly reviews on sales performance, new products, field issues and resolution
- Managing and proactively helping drive the creation of sales pipeline, including collaborating closely with senior executives and cross-functional stakeholders at Fiserv and our FI partners for lead generation
- Inspire, mentor, and lead a high-performing regional team, reinforcing a results-driven, customer-centric culture.
- Assigning clients, territories and sales targets to sales staff and ensuring sales goals are met.
- Planning and directing sales activities across the US to ensure staffing requirements are consistently fulfilled.
- Defining and executing sales strategies and tactics to increase new merchant sales and add-on revenues
- Administering compensation.
Experience you'll need to have:
- Bachelor's degree, Master’s degree a plus.
- Minimum 12 years of sales and sales management experience.
- Has experience selling merchant acquiring solutions to the SMB market. You are looking for a "hunter" role within a fast-paced sales environment. You can build a sales culture of independent sales executives.
- Experience selling merchant acquiring solutions to the SMB market. Experience managing a successful sales team selling direct to SMB merchants.
- A proven track record of exceeding sales targets on a consistent basis.
- Demonstrated success at leading field sales organizations of at least 50 sales professionals.
- Ability to travel 50%+ across the US.
- High school diploma or equivalent is required.
Experience that would be great to have:
- Possess a sales and entrepreneurial attitude
- “Get it done” approach and attitude
- Highly organized, detail oriented and analytical mindset
- Disciplined and organized, especially in leading a team
- A true team player
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