Tech Lead, Database Analysis
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
About your role:
At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Database Support Engineer, you will play a critical role in maintaining a high available Database infrastructure that is crucial for the business. You will work with cross-functional teams to deliver database solutions that align with our business goals and client needs.
What you will do:
- Planning and implementing all types of backups and restore operations
- Administrating high availability solution like mirroring, replication and always on
- Space management and transactional log files
- Installing and configuring Database servers
- Setting up security policies and creating logins and roles
- Resolution of incidents, determination of Root Cause for higher priority incidents
- Coordinate patching, code deployments, work support troubleshooting tickets, run SQL queries
- Implement and monitor IT service management processes to ensure high availability and reliability
- Utilize DynaTrace and Splunk for performance monitoring and troubleshooting
- Collaborate with cross-functional teams to identify and resolve IT issues
- Develop and maintain documentation for IT services and processes
- Develop reusable assets, Create knowledge repository.
- Being a team player with ability to collaborate idea sharing in strong product setting.
- Adhering to Agile Sprints, Delivery Framework, and SDLC best practices
What you will need to have:
- 6+ years of hands-on exercises in RDS database administration ( Oracle or PostgreSQL or SQL server)
- 4+ years of experience in DB administration, write efficient queries, read, and understand the query plan and write stored procedures and functions
- 5-6 years of hands-on exercises in data replication tools
- Experience in failover, backups, monitoring, and parameter groups.
- Hands on experience in High availability, Cluster management, Failover
- Superior problem-solving skills and debugging capabilities
- Flexible and self-driven with a collaborative approach to problem solving
What would be great to have:
- 4+ years of previous software engineering work, preferably in Banking and Financial, Payment industry.
- You stay focused - you want to ship software that solves real problems for real people, now.
- You’re a professional – you understand that it’s not enough to write working code. It must also be well-designed, easy to test, and easy to add to over time.
- You’re learning – no matter how much you know, you are always seeking to learn more and to become a better engineer and leader.
- You love Realtime - Experience in working with large scale real-time applications is an added advantage.
- You can amplify your team, see around technology corners, develop strong relationships with all your team’s stakeholders.
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