About this role:Wells Fargo is seeking a Lead Operations Processor.
In this role, you will:- Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of team
- Provide feedback and present ideas for improving or implementing processes and tools within Operations group
- Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation
- Prioritize work and provide daily work leadership and mentorship to team
- Provide training and technical guidance to less experienced staff
- Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders
- Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- Serve as a resource to other departments on transaction structure, documentation, and company policies
Required Qualifications:- 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications for Europe, Middle East & Africa only:- Experience in Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:- Basic Microsoft Office Skills
- Ability to navigate multiple computer systems and applications
- Experience in delivering results in fast paced, deadline driven environment
- Good attention to detail and accuracy skills
- Effective organizational, multi-tasking and prioritizing skills
- Ability to support multiple processes and shifting priorities
- Excellent verbal, written, and interpersonal communication skills
- Ability to quickly learn business operations and processes
- Ability to complete account closures in system of record, and review reconciliation items
- Ability to act as a subject matter expert, handling incoming inquiries and escalations
- Ability to work independently while also connecting with other team members, and stakeholders virtually (may include virtual job training)
- Ability to provide guidance to other employees within team
Job Expectations:- Work schedule: Monday - Friday between 7:00am -8:00pm, local time
- Additional work hours may be required based on business need and volume specifically at month end and quarter close.
Posting End Date: 30 Sep 2025
*Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
