Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Training Consultant in Peoria, IL.
Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers.
We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities –innovating to discover the breakthroughs necessary for tomorrow’s growth.
Through it all, we are one team– creating and delivering world-class components and solutions superior to the competition.
Learn more about the Caterpillar Experience.
Job Summary:
As a Training Consultant, you will develop and deliver training modules and courses for dealers and customer-facing employees to enhance and maintain their job skills in Electric Power Generation. Conduct assessments to validate technical knowledge and skills. This role supports budget development and funding negotiations. Dealer service capability and effectiveness are improved through world-class training on topics such as basic generator set installation and commissioning, operation, construction, and maintenance, as well as advanced paralleling concepts, protectives, controls, transfer switches, switchgear, and electrical troubleshooting and diagnostic procedures.
Additional Info:
- This position requires the candidate to work a 5 day-a-week schedule in the Peoria, IL office.
- Relocation Offered: Yes
- Sponsorship Offered: No
- Travel: Up to 25%
What You Will Do:
- Developing and delivering Electric Power (EP) training modules, courses, and programs; ensuring that EP courses and materials are relevant to the organization's customer service processes.
- Supporting facility equipment and training aids; assisting with installing, upgrading, maintaining, and repairing facility electrical and mechanical equipment; working with contractors and facility managers
- Gathering EP customer service performance data to measure the success of the training programs; monitoring ROIs and taking appropriate measures to improve training effectiveness.
- Reviewing and maintaining EP training materials to ensure compliance with organizational policies and procedures.
- Analyzing new training methods, tools, and content options to determine the feasibility of use and application in future EP customer service training programs.
What You Have (Required Skills):
- Technical Expertise: Knowledge and skill with single- and 3-phase AC electrical systems; ability to convey complex electrical concepts to others; ability to work safely within electric power sources and distribution systems; ability to troubleshoot and repair electrical systems; ability to select and apply diagnostic equipment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
What Will Put You Ahead (Preferred Skills):
- Training Operations: Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.
- Working knowledge of generator sets and associated control systems
- Understanding of power factor and electrical loading
- Proven electrical and electronic troubleshooting skills
- Understanding of energy storage technologies
- Understanding of automotive and industrial communications networks
- Mechanical aptitude with Diesel and gaseous-fueled engines
- Understanding of rotating equipment alignment and vibration analysis
- Completion of Caterpillar Instructor Accreditation Program
- Experience with ET, SIS, and TMI
- Desktop publishing software experience (InDesign, Illustrator, Photoshop)
- Previous technical training or expertise in power generation products
What You Will Get:
We look forward to welcoming the successful candidate to our dynamic, diverse, and friendly team. We have a culture of openness, autonomy, support, and personal development as well as a continuous drive for improvement.
Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
September 29, 2025 - October 13, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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