Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Title: EAME Senior Product Consultant (Backhoe Loader)
Salary: £63,500 - £78,000 depending on achievements
Contract: Full time & permanent
Location: Desford, Leicestershire
The Opportunity:
As a Senior Product Consultant, you’ll support the Backhoe Loader (BHL) portfolio across Europe, Africa & the Middle East (EAME). This is a key role where your product knowledge will help shape go-to-market strategies and support sales execution across a diverse and dynamic region.
What you will do:
As a Senior Product Consultant, you are accountable for, but not limited to:
Provide expert product training and application support to customers, dealers, and internal teams, covering job efficiency, safety, and applied technology.
Carry out product performance studies and site assessments to identify opportunities for improvement and innovation.
Manage marketing technology tools and work closely with stakeholders to develop a roadmap that supports business growth.
Collaborate across teams to align on timelines and marketing goals, ensuring customer needs are front and centre.
Monitor industry trends and customer insights to inform product development and pricing strategies.
Support new product introductions and help shape the future of our machine portfolio.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
What You Can Demonstrate:
Customer Focus: Places customer satisfaction at the heart of decision-making. It involves building strong relationships, anticipating needs, and helping shape a collaborative, customer-first environment. A proactive approach to service improvement is key.
Products and Services: Proven understanding of core products and services is essential, along with how they connect across the business. The role involves assessing options and tailoring solutions to meet varied customer needs. Commercial awareness and adaptability are important.
Effective Communications: Clear, confident communication is vital, whether presenting ideas, offering feedback, or navigating complex conversations. The ability to adapt messaging for different audiences and maintain empathy and professionalism is central to success.
Value Selling: Focuses on delivering genuine value beyond the product or service itself. It involves understanding customer needs and positioning solutions that make a real impact. Supporting others in value-based selling and building lasting relationships is part of the remit.
What You May Have:
Proven knowledge of mobile plant and off-highway machinery, understanding of equipment functionality, industry standards, and operational environments
Technical aptitude, ability to interpret technical documentation, support fault diagnosis, and liaise with engineering teams
Stakeholder-facing experience, confident engaging with end users, customers, and dealer networks to provide support and resolve issues
Multilingual communication, second language skills advantageous for working across international teams and customer bases
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
What You Will Get
One Company, Limitless Opportunities
Caterpillar is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries, and Energy & Transportation – and providing financing and related services through our Financial Products segment.
Careers at Caterpillar are limitless, we have opportunities in Engineering, Human Resources, Manufacturing, Marketing, Sales, Supply Chain and so much more. You can create the career you want. It’s your time and talent, make it count.
Our Sustainability Commitment
Caterpillar has a long-standing commitment to sustainability, one of our five Values in Action. It is part of who we are and what we do. We actively lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.
Benefits: 27 days annual leave plus Bank holidays - opportunity to buy and sell, 18% Bonus, Private Medical, Car Allowance £600per month, Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%, Contributory share scheme - Caterpillar will match 50% of the employee's contribution, optional flexible benefits including access to private health and dental care plans, EV car lease etc
Travel: up to 30% travel within EAME
Posting Dates:
September 29, 2025 - October 14, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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