About this role:Wells Fargo is seeking a Lending Operations Senior Manager for the Commercial Collateral Operations / Lein Management group.
In this role, you will:- Manage and develop large Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan teams responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities
- Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area
- Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
- Participate in the formulation and implementation of new and revised systems, policies, and guidelines
- Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
- Determine appropriate strategies and actions of Lending Operations team to meet moderate to high risk deliverables
- Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards
- Collaborate with and influence all levels of professionals, including experienced managers
- Interact with external customers throughout the conducting of loan processing and liquidations evaluation
- Provide quality customer service
- Manage allocation of people and financial resources for Lending Operations
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:- 6+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 3+ years of management or leadership experience
Desired Qualifications:- Experience in Commercial Banking Operations
- Prior experience in leading processing and loan originations teams
- Proven track record of managing and developing processing and loan origination teams in a high-volume environment.
- Experience and knowledge of such systems as, Loan IQ, nCino and the use of workflow tools
- Demonstrated ability to drive operational efficiency and process transformation within lending operations, utilizing data-driven decision-making and continuous improvement methodologies.
- Experience driving transformation initiatives, including process and system improvements for new product launches
- Ability to collaborate effectively with Product teams to establish and scale new lending products
- Strong background in risk mitigation, compliance, and regulatory requirements within lending operations
- Dedicated to delivering outstanding customer experiences with a strong commitment to excellence in all facets of lending operations
- Strong understanding of how to deliver and scale on secured lending products
- Educated on capabilities of AI and its uses in building efficiencies in processes and systems
Job Expectations:- Ability to work on-site at the posted work location in San Antonio, TX
- This position offers a hybrid work schedule - 3 days in office / 2 days remote
- This position is not eligible for Visa sponsorship.
Posting End Date: 7 Oct 2025
*Job posting may come down early due to volume of applicants. We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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