What does a successful Account Executive - Issuer Services do? As an Account Executive at Fiserv, you will be the primary point of contact for financial institutions, managing a geographically based portfolio of clients. Your expertise in Card Services and add-on solutions will enable you to provide enterprise clients with industry best practices and strategic input, deepening our overall partnership. By building strong relationships and understanding clients' evolving needs and business goals, you will enhance the sale of new product solutions within your assigned segment and geography.
What you will do:
- Sell add-on products and services, managing opportunities through to close and implementation.
- Serve as an operational point of escalation for clients when necessary.
- Conduct regular communication with clients at all levels, effectively articulating the Fiserv value proposition.
- Provide measurement data such as ROIs and program performance updates to illustrate the value of the Fiserv partnership.
- Demonstrate strong territory planning, C-suite and operational-level relationship building, linking our value proposition to client goals.
- Ensure proactive accountability to clients, leading to enhanced client experience and retention.
- Work in a virtual team environment, coordinating with product specialists, solution consultants, and service sales to meet varying client requirements and generate new business opportunities.
What you will need to have:
- 3+ years of experience in sales/account management in the financial services/technology industry.
- Bachelor’s degree in a relevant field or an equivalent combination of education, work, and/or military experience.
- Demonstrated experience interacting effectively with all levels of clients and associates, including executive-level management.
- Excellent interpersonal skills, including written and verbal communication and group presentation skills.
- Ability to travel up to 50%.
What would be great to have:
- Experience managing and growing relationships with large, complex organizations.
- Experience in sales and negotiating techniques.
- Knowledge of business and operations in the financial/technology industry.
- Proven ability to communicate complex technical concepts to C-suite level clients.
- Proficiency in working with Microsoft tools: Word, Excel, PowerPoint, and Outlook.
Important information about this role:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
- This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
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