At
Trane TechnologiesTM and through our businesses including
Trane® and
Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.
Thrive at work and at home:
This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.
Job Summary:
This Business Systems Analyst works with the Business Operations Support team to assist Trane North America with process improvement and development. Responsibilities include software application set-up, testing, implementation, process support, troubleshooting application problems, developing user training and creating user instructions and support documentation for Trane field sales office and manufacturing applications.
Core Job Responsibilities (others may be added):
·Provide customer service to field, manufacturing and internal customers on a daily basis.
·Work with team to continually develop business processes and system enhancements.
·Understand integrated business systems configuration options and tools.
·Identify application problems and provide resolutions in a timely manner.
·Provide training and support of end users for Trane North America.
·Update user training and documentation for specific business processes.
·Develop and manage process improvement plans in regard to specific business processes.
·Observe and document malfunctions of software and offer reasonable solutions for correction.
·Work with other groups in Trane to establish best practices & implement management strategy.
·Work closely with Trane Technologies Corporate IT, Trane Operations teams, Manufacturing Plants, Americas Accounting Center, Climate Solutions Application Owners, and third party technology vendors.
·Assist with application requirements and lead user acceptance testing for the application deployment process.
·Assist in developing tools for offices to monitor and measure processes including report definitions and data validation.
·Work on ad hoc project teams to further define processes/systems.
·Up to 10% travel to various Trane and/or vendor field sites required.
Minimum Qualifications:
·Bachelor’s Degree is required.
– OR –
·Associate’s Degree and at least 2 years of business or IT-related work experience is required.
Key Competencies:
·Experience with Microsoft Office Suite required.
·Strong understanding of field sales office business, manufacturing and headquarters a plus.
·Knowledge of software configurations and systems integration details preferred.
·Project management experience preferred.
·Working knowledge of Six Sigma and 9 Step Problem Solving (A3) preferred.
·Experience working with SQL preferred.
·Must be able to work well and adapt to change in a fast-paced environment.
·Excellent written, verbal and interpersonal communication skills.
·Must have ability to work well in a team environment.
·Strong interpersonal skills required.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.
Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
